Import Customs Officer

Job Purpose
Manage raw material and indirect importation activities for two production factories in Vietnam, ensuring compliance with customs regulations and operational efficiency.
Key Responsibilities
1. Import Customs Declaration Management (65%)
Collect and verify complete shipping documentation
Coordinate with customs brokers and approve customs declarations
Liaise with customs authorities when required
Collaborate with Finance to process import tax payments (if applicable)
Coordinate with Logistics team for delivery from port to warehouses
Handle temporary import/export transactions when required
Conduct monthly debit note checking and confirmation prior to invoicing (1-2 times/month)
Maintain and update master data (HS code, article name, import license, quota, etc.)
2. Regulatory Updates & Compliance (10%)
Monitor and stay updated on local laws and regulations related to import of raw and indirect materials
Assess the impact of regulatory changes and communicate updates to relevant stakeholders
3. Free Trade Agreement (FTA) & Preferential Tax Management (15%)
Track updates on applicable free trade agreements (e.g., EVFTA, ATIGA, AK, etc.)
Work with shippers to ensure compliance with documentation and requirements for preferential import tax
Additional Tasks (10%)
Prepare personal KPIs and participate in projects
Perform additional duties as assigned by management
Authority
Review logistics cost debit notes
Propose solutions and corrective actions for ad-hoc issues
Key Stakeholders
Internal
Logistics (LOG): Goods receipt, storage, delivery
Finance (FICO): Cost management, import tax
R&D: Product description and usage purpose
Procurement (PRO) & PMS: PO, shipping documents, transfer pricing
Legal: Contract review and legal advisory
External
3PL Providers: Customs operations supervision
Customs Authorities: Approval of import declarations
Qualifications
Education
Bachelor's degree (required)
Preferred majors: Foreign Trade, Supply Chain, Logistics
Experience
Must-have:
Strong understanding of Incoterms and customs processes
Minimum 3 years of experience in import customs clearance in a non-EPE (Non-Export Processing Enterprise)
Preferred:
Understanding of UCP
Experience in medical devices, pharmaceuticals, or drug industries
Knowledge of FTAs (EVFTA, ATIGA, AK, etc.)
SAP experience
Experience with quota and visa procedures
Skills
Proficiency in Microsoft Office (Word, Excel, PowerPoint)
English communication skills
Strong problem-solving ability
Clear, direct communication
Logical thinking
Additional Information
Involves cross-functional coordination and regulatory compliance
Requires attention to detail and ability to manage multiple stakeholders