Infrastructure Engineer

Principle duties:
- As an IT Infrastructure Engineer, you will be responsible for providing IT system administration services for hardware, network, operating system, cloud services and related software across the SPS global business. You will work closely with members of our IT Operations team to ensure the secure and efficient delivery of services.
- This is a generalist support role with an opportunity to work with a large variety of solutions in both datacenter and Cloud.
Responsibilities:
- Design, configure and maintain hardware in Data Center in a good condition to ensure the availability & capability of the services.
- Provide support services for elements of the associated technology stack across all development, testing and business critical production environments.
- Pro-actively manage, maintain, and develop IT capacity and performance across the associated technology stack.
- Administration and support of IT systems, virtual, physical and cloud including associated systems management software to agreed standards.
- Maintenance and configuration of core hardware infrastructure including servers, storage, SAN switches and all the management tools required to support them.
- Maintain system availability, security, and continued vendor support through the delivery of appropriate systems and applications patching/life cycle manage/maintenance.
- Provide effective incident and problem diagnosis and resolution utilizing other internal and external support teams when required, taking ownership where appropriate.
- Follow ISMS/ISO 27001, ISO20000, ISO14000 procedure, policies, and company regulations.
- Other duties as assigned by IT Manager & Direct Manager