Tóm tắt công việc
Introduction
Here at Skedulo we're on a mission to support the 2.7 billion people in the world-and the companies that employ them-who do not work at a desk every day. Our global teams are collaborative, ambitious, innovative, and passionate about helping our customers realize their fullest potential by enabling their mobile workforces.
The Skedulo team is a tight-knit group of builders who are passionate about shaping . We are looking for motivated, self-starters who share our , challenge the status quo, and push the pace of innovation in order to accelerate growth. If you're drawn to solving hard problems and want to help design software that will make a difference in people's lives, Skedulo is for you. Visit our to learn more about what Skedulo does and to learn more about our people and team.
Description
The
IT Specialist will be part of the office operations team and the go to person for all things IT & AV related for Vietnam & abroad. They will be responsible for executing on the day-to-day configuration, support, maintenance and improvement of our IT infrastructure, device management, audio visual equipment & tooling, for our growing global team.
Responsibilities
Maintain & improve our office infrastructure, working with vendors for our global offices
Be part of the frontline for our internal helpdesk ticketing process
Maintain & improve our office Audio Visual setup (e.g. prep meeting rooms, presentations, etc)
Provide hands-on & remote technical support to diagnose & resolve issues with company devices & applications
Maintain our system of record for user access controls to applications (Okta etc.)
Evaluate, select, implement, and integrate technology tools that support our business requirements
Manage and enforce our MDM security requirements, working with InfoSec to ensure all compliance requirements are met.
Keeping abreast of new IT products & solutions & providing recommendations for process improvements
Communicate best practices in application use, data & device management
Global Offerings
Competitive Salary Package including 13th month bonus
New Hire Stock Options
Employee Referral Bonus Program
3 volunteer days per year
A generous budget to spend on setting up your home office or WFH station
100% employer paid access to Udemy (Learning & Development)
Paid Parental Leave for both carers (12 weeks)
Vietnam Specific Offerings
Hybrid Work Model (3 days in the office & 2 days work from home)
Private Medical Benefits (PTI Health Insurance) for employee + family
100% employer paid annual health check
7 paid sick leave days per year
20 paid personal leave days per year
12 paid public holiday days per year
Company & Team Offsite Events provided
Our office offers open and creative workspaces with room to play, reflect, and relax
Our team works hard but also plays hard; we will challenge your best table tennis and PS4 skills
Kitchen stocked with snacks & drinks