IT Business Analyst (Global)

• Collect and analyze the requirements for product and solution from internal/external customer through research, interviews, and regular feedbacks
• Contribute to requirement gathering, user clarifications, IT walkthrough and ensure quality delivery
• Monitor the progress of project development and assist Delivery Manager in task planning and scope/CR management
• Provide professional documentation for product and solution such as BRD, Business workflow/data flow, etc
• Produce detailed product and functional requirements that will drive product development, testing and deployment
• Work with development teams to align on project schedules, manages feature delivery, and ensure implementing effective and efficient business solutions
• Have the ability to research new technologies and technical difficulties
• Establish and maintain professional and consultative relationships with internal/external clients, communicate with business stakeholders throughout project lifecycle
• Maintain expertise and knowledge of business domain, technologies, and solutions
• Perform risk management to minimize the project risks
• Support to evaluate the outcomes/deliverables of project as established during the planning phase
• Write testing scenarios for UAT, support UAT and verifying bugs/issues
• Perform related work as assigned by direct line manager