Tuyển dụng Business Analyst Từ 2 năm kinh nghiệm

Job Purposes

• Participate in the development and implementation of enterprise technology platforms across multiple domains such as eInvoice, Call Center, CRM, ERP, and DMS.
• Analyze business needs and translate them into clear functional requirements to support product development and system implementation.
• Work with enterprise clients across industries including retail, F&B, distribution, and finance to deliver scalable and reliable technology solutions.
• Collaborate with product, engineering, and project teams throughout the Software Development Life Cycle (SDLC) to ensure successful solution delivery and continuous improvement.

Key Responsibilities

• Work directly with clients (local and international teams) to gather, discuss, and clarify business requirements for implementing technology solutions and SaaS products.
• Analyze business processes, identify improvement opportunities, and document requirements (BRD, FRS, SRS, user stories, user guides) to ensure clear communication between business and technical teams.
• Participate in the implementation and rollout of the company's SaaS products across domains such as eInvoice, Call Center, CRM, ERP, and DMS.
• Work with enterprise clients and apply best practices from global platforms (ERP, CRM, DMS) when designing and implementing solutions suitable for the Vietnam market.
• Collaborate with product, engineering, and QA teams throughout the Software Development Life Cycle (SDLC) to support both internal product development and client projects.
• Provide training and user guide to end-users and stakeholders to ensure smooth system adoption.
• Follow company policies in communication, reporting, and task planning, ensuring compliance with information security and quality management standards.