IT Help Desk

1. Office helpdesk job description

- Install PC, H/W maintenance( domain joining, application, anti-virus)

- License software( prevent illegal software)

- Troubleshooting, local data backup & restore

- Manage device stocking

- Co-work with security Team to control PC clients application secure, User permission control

- Co-work with IT to connect to IT network, data file & other application DB



2. Printing system

- Arrange all printers for office & production side

- H/W maintenance & troubleshooting

- End-user permission by Card & finger sign

- Control Toner & Printer device stocking

- Co-work with Security team to control user printing, contents



3 .Telephone System

- Control Internet phone system for Expats

- Control Internal Tel exchange system

- System maintenance & troubleshooting with POST external of ISP & Internal end users

- End-user calling permission,

- Report calling violator

- Setup new SLT, new Ext no, & permission

- Backup configuration & restore



4. Others

- Prepare & install all device in Meeting room (Video conference device, PC, Electric board, PC, Speaker...)