Mô tả công việc
Duties and Responsibilities
• Provide technical support to end-users via ticket, phone, email, or in-person.
• Diagnose and resolve hardware and software issues.
• Provide guidance on software usage to end-users.
• Assist with the setup and configuration of computers and peripherals.
• Follow established procedures for issue escalation.
• Document support interactions, troubleshooting steps, and resolutions.
• Assist with user onboarding and offboarding processes.
• Ensure compliance with security policies.
• Other duties as assigned.
Yêu cầu
Required Qualifications/skills
• Education: A degree in Information Technology or a related field is preferred.
• Technical Skills: Proficiency in Windows OS, and Basic knowledge of hardware and OSI model, network protocols
• Soft Skills: Good interpersonal and communication skills.
Desired competencies:
• Initiative: Demonstrate a thirst to understand how your role fits in and seeks opportunities to contribute beyond own role.
• Adaptability: Shows agility and easily adjusts to changing work situations.
• Ownership: Takes responsibility for own actions and learns from experience.
Quyền lợi
Đào tạo
Benefits:
• Working in a young, professional and international environment.
• Practical guidance and chance to get more knowledge and experience in Information Technology.
• Opportunity to develop communication, problem solving and teamwork skills.
Máy tính xách tay
• Provided laptop
Xe đưa đón
• Monthly allowance & free parking fee during the internship period.
Thông tin khác
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Thông tin chung
Nơi làm việc
- 18th Floor, Hoa Binh International Office Building 106 Hoang Quoc Viet Street, Nghi Do Ward, Hanoi, Vietnam
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 09/07/2026
Grant Thornton Vietnam is an independent member firm of Grant Thornton International and was established in 1993. Initially it was a joint venture with Concetti. In 1997, Grant Thornton Vietnam was converted to a 100% foreign owned enterprise, and opened a branch in Ho Chi Minh City.
In 1998, we officially became a full member of Grant Thornton International. The firm's name was changed to Grant Thornton (Vietnam) Limited in 1999.
In 2007, we proudly met the criteria to audit listed companies.
...
Quy mô công ty
Từ 501 - 1000 nhân viên
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