IT Manager

Nestled at the base of Vail Mountain, along the banks of Gore Creek, Grand Hyatt Vail is located in the heart of Vail Valley within the Cascade Village neighborhood. Featuring Vail's premier open-air chairlift directly next to our spacious ski valet and rental shop, Grand Hyatt Vail offers the most convenient access to Vail Mountain, adventure, and respite. From skiing and snowboarding, seasonally inspired resort activities, and luxurious amenities, Grand Hyatt Vail has something for everyone. Enjoy an array of Colorado inspired dining options, comfortable guest rooms and warm hospitality at Vail's premier ski-in/ski-out resort. Grand Hyatt Vail is seeking colleagues with unmatched service. We care for people so they can be their best.
The IT Manager is responsible for overseeing all computing technology associated with property applications, desktop hardware, networking and computing services at the resort. They will provide maintenance and support for desktop and laptop computers, mobile devices, and provide end-user support for hardware and software problems. Installs, maintains, repairs, administers and troubleshoots equipment and software necessary for smooth operations. This role is full-time on-property and the budgeted salary is $83,600.
Essential Functions:
Identifies, diagnoses and resolves problems with desktop hardware, applications and networking
Configures and deploys end-user desktop hardware, software and peripherals
Setup computer software and hardware for new/existing staff, including new user accounts
Coordinates the timely repair of equipment covered by third-party support vendors
Produce well written plans, procedures, and documentation
Ensure acceptable performance in computing and network systems
Maintain complete and accurate software/hardware inventory with the use of automated tools
Manage daily PCI-DSS compliance focused tasks such as account terminations and log analysis
Monitor server performance, disk space, error logs, and backups of critical systems
Why Work at Hyatt?
Enjoy free meals in our colleague cafeteria for every shift worked
Free parking on-site
1 hour of sick pay earned for every 30 hours worked, up to 48 hours/year
Discounted & Complimentary hotel room nights
Medical, Dental, Vision Insurance - (Full-Time colleagues)
Flexible Spending Account (Full-Time colleagues)
Retirement Savings Plan
Basic Life Insurance
PTO earned based on hours worked, up to 17 days in your first year (Full-Time & Part-Time)
Opportunities to work around the world with Hyatt Hotels and Resorts
End of Season Ski Pass Bonus
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Hyatt is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity