Mô tả công việc
• Responsible for IT end user support in main working location and support other offices when needed.
• Monitor and report daily activities of the systems (healthy daily checklist) to ensure timely detection of system issues and abnormalities.
• Manage network, including employee ACL access control, router configuration, VLAN assignment, FW, AP, and other network components.
• Install, manage, and troubleshoot software, hardware, call center, and network systems.
• Allocate and manage accounts for new users and assist with password or login problems.
• Ensure the systems and applications are up-to-date and comply with security policies.
• Perform additional tasks as the department requires.
• Work at night shift (or out of working hours) if required by the team leader/supervisor.
Yêu cầu
• 1-3 years working experience in IT infrastructures, operations or technical support environment.
• Good understanding of TCP/IP, UDP, HTTP, SSL/TLS and DNS.
• Good knowledge of Microsoft Application Support.
• Good knowledge of Window operating systems including troubleshooting and system hardening.
• Knowledgeable in AD Configuration (e.g., Group Policy, User, Computer, Group Management), DHCP, DNS, VPN, etc.
• Knowledgeable in SCCM and MDM; able to manage devices, upgrade client systems, update virus definitions, and push customized applications.
• Knowledgeable in Intune & Defender for Endpoint.
• Proficient in Windows clients (Win 10 & Win 11); able to troubleshoot common issues.
• Acceptable knowledge of information security and data protection.
• Good English (In both speaking and writing).
• Personal integrity, able to work to deadlines and under pressure.
Quyền lợi
Chăm sóc sức khoẻ
Annual Health Checkup for employees who have worked for at least 6 months from the date of signing the official labor contract.
Nghỉ phép có lương
20 days leave (12 days of annual leave and 8 days of sick leave).
Hoạt động nhóm
Activities: Birthday party, Employee engagement activities.
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Thông tin khác
NGÀY ĐĂNG
18/11/2025
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Công Nghệ Thông Tin/Viễn Thông > IT Support/Help Desk
KỸ NĂNG
DNS, IT Infrastructure Operations, Network, Networking Skills, TCP/IP
LĨNH VỰC
Phần Mềm CNTT/Dịch vụ Phần mềm
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
1
QUỐC TỊCH
Người Việt Nam
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Thông tin chung
- Thu nhập: 20tr-25tr ₫/tháng
Nơi làm việc
- 1st Floor, S4-01 Tower, The Sun Avenue Building, No. 28 Mai Chi Tho Street, An Khanh Ward, Ho Chi Minh City
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 18/12/2025
We are iTechwx, established in mid-2022, with 700 employees across 4 offices in Ho Chi Minh City and Ha Noi City. iTechwx dedicates the One-Stop Digital Transformation Service to our customers. Renowned for delivering premium IT outsourcing services exclusively tailored for Microsoft clients for 4 products: Microsoft Dynamics 365, Microsoft Azure, Microsoft Windows Commercial, Microsoft Office 365.
Our culture is built on the pillars of accountability, passion, and professionalism. With these...
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