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Mô tả công việc
BE A MAKER
At Simpson Strong-Tie, we've built a workplace where people are connected and engaged in creative thinking from day one throughout their careers.
When you think of the best a family has to offer - support, collaboration and respect - that's what we value at Simpson Strong-Tie. When there's a win, we'll cheer you on. When there's a snag, coworkers step in to help you out. Working on solutions together is just the way we do things here, and that creates an atmosphere that often feels like home.
At Simpson Strong-Tie, you'll find talented, passionate, dedicated, humble and genuinely kind people who are all connected by our shared mission - to provide solutions that help people design and build safer, stronger structures.
It's this mission and our strong people-focused values that have made Simpson Strong-Tie a unique place to work for more than 60 years - a place where you can connect, create and build your career. We invite you to learn more about our culture and why our employees are our most loyal customers.
YOU
You want to be an important member of a strong team of other makers who take pride in their work and support each other. As an IT Support Analyst Intern, you will be responsible for first level supporting on hardware, software, network and other management tasks. That's year one. If career growth is important to you, we not only know how to help you with that, it's what we love to do: [protected info]
WHAT YOU'LL BE DOING
Hardware and Software Operational Support
- Setup computer and peripherals for users.
- Take responsibility for the maintenance, support and documentation of the hardware peripherals, PCs, CCTV, Door access control and Printers...
- Analyze and support or cooperate with vendors to resolve problems.
- Install Window OS and other Software base on IT policy.
Help Desk Service
- An IT Support Technician is required to provide 1st and 2nd line support to our users at Viet Nam location.
- Receive and respond ticket on Service - Now system. The incident ticket should be hardware software issue.
Training user knowledge related to IT scope.
- Cooperate with IT Global Teams
- Submit, assist or forward tickets to relevant teams.
Management Tasks
- Responsibility of hardware operation.
- Manage IT Asset.
Yêu cầu
DESIRED SKILLS AND EXPERIENCE
If you can do everything listed above, you've got what it takes. Perhaps some of the following would be helpful too:
- English skills TOIEC 550 (or other English certificate which same Level) - ability to understand English in reading, writing and talking.
- Desktop and Laptop support skills (hardware and software) - Hardware and Printer peripherals support skills
- Any Certification on Microsoft and programing skills would be welcome - Any Knowledge of Citrix or Cisco would be desirable.
- Basic TCP/IP Network and Microsoft Servers troubleshooting.
- Major related to Information Technology, Computer science, Networking, etc.
HERE IS WHAT WE OFFER
- Attractive internship allowance.
- The internship provides training and development plan depending on the IT function.
- Opportunity to experience a professional working environment in a Multinational Group & modern recruitment platform.
- Friendly, quality, and result-oriented working environment.
- Modern working conditions and entertainment facilities at the office with snacks, tea, and coffee all the time.
- Compliance fully with Vietnam Labor Code.
Quyền lợi
Attractive salary (100% during probation), 13th salary, performance bonus
Premium health care plan for you and your family
15 vacation days per year
Thông tin khác
Ngày Đăng Tuyển
11/09/2023
Cấp Bậc
Thực tập sinh/Sinh viên
Ngành Nghề
IT - Phần mềm, IT-Phần cứng/Mạng
Lĩnh vực
Kỹ thuật xây dựng/Cơ sở hạ tầng
Kỹ Năng
IT System, IT Hardware Support, IT Hardware, Helpdesk, Entry Level
Ngôn Ngữ Trình Bày Hồ Sơ
Tiếng Anh
Thông tin chung
- Ngày hết hạn: 11/10/2023
- Thu nhập: Thương lượng
