Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới
Mô tả công việc
Providing advanced phone, onsite, and chat support to clients, third parties and vendors
Working with a result driven style with the responsibility towards the customer for concluding and closing tasks
At a professional communication level, maintaining a good dialogue with the customer throughout the resolution of a project
Assisting, primarily, the sales office in Vietnam, with both sales and pre-sales support
Building technical knowledge and contributing to developing the support function within the team
Basic project administrator/manager working experience in the IT field
Solid technical background, understanding or hands-on experience in IT system integration
Report and escalate to management regularly and/or as needed
Establish and maintain relationships with clients, third parties and vendors
Excellent Client-facing and internal communication skills
Maintain comprehensive technical documentation
Good conflict management skill
Ensure that these tasks are delivered on-time, within scope and within budget
Others assigned by manage
Yêu cầu
Education: Bachelor's degree in Computer Science or equivalent
Experience: 3-5+ years related work experience in IT a similar technical supporting position Experience in one or more of the areas below are: camera knowledge, network protocols, surveillance camera systems, servers and storage systems, access control system, client/server OS, cabling system and others.
Language: Good written and oral skills in English and Vietnamese, Chinese is a plus.
Computer: Strong working knowledge of Microsoft Office, CAD and other necessary.
Certificate: Certification of MCSE and CCNA preferred
Others:
Strong problem solving and schedule capability.
Service-minded
Excellent communication skills
Possess good understanding of technical aspects of products and their functionalities
Sound knowledge of computer software and hardware technology
Open-minded and understands the value of team cooperation
Quyền lợi
Salary from 12 million to 20 million (negotiated directly with the boss).
13th month salary bonus.
Annual team building 2-3 times/year.
Comfortable and dynamic working environment.
Thông tin khác
Địa điểm làm việc
- Số 111 Phố Bến Láng, Phường Đằng Lâm, Quận Hải An, Thành phố Hải Phòng
Việc làm Hải Phòng
Việc làm Hải An
Thông tin chung
- Ngày hết hạn: 18/05/2025
- Thu nhập: 12 - 20 triệu VNĐ
Nơi làm việc
- - Số 111 Phố Bến Láng, Phường Đằng Lâm, Quận Hải An, Thành phố Hải Phòng
