IT System Engineer - English Or Chinese

 Providing advanced phone, onsite, and chat support to clients, third parties and vendors
 Working with a result driven style with the responsibility towards the customer for concluding and closing tasks
 At a professional communication level, maintaining a good dialogue with the customer throughout the resolution of a project
 Assisting, primarily, the sales office in Vietnam, with both sales and pre-sales support
 Building technical knowledge and contributing to developing the support function within the team
 Basic project administrator/manager working experience in the IT field
 Solid technical background, understanding or hands-on experience in IT system integration
 Report and escalate to management regularly and/or as needed
 Establish and maintain relationships with clients, third parties and vendors
 Excellent Client-facing and internal communication skills
 Maintain comprehensive technical documentation
 Good conflict management skill
 Ensure that these tasks are delivered on-time, within scope and within budget
 Others assigned by manage