Create new products in Vietnam for GIT/SIC/Series and FIT that match the Easia Image/Values.
Provide training: Train Sales, Marketing, Operations, Guides, and BDMs on new products and updated products.
Work closely with Operations to ensure product quality.
Update and improve current products based on the monthly report from the Quality follow-up team.
Work closely with the Contracting team to get reasonable hotel rates for Series/ GIT new products.
Arrange new products' inspection trips for Sales and Operations.
Prepare new products' fact sheets, program texts, and update the B2B back-end.
Set up a short-term and long-term action plan and report to the production manager.

Main tasks

Research, create, launch new products, update current products, and make sure that the products are ready for sales.
Research on the current products, analyze customers' needs, and trends of tourism products to improve the products that we have.
Research on competitors' websites and products
Work with the sales team to have a look at/be aware of our existing clients' preferences.
Develop new products in Japan based on Easia Travel's Philosophy
Develop thematic tour programs (family tours, honeymoon tours ...), multi-country, combination tours
Verify the selling price/ inspect and check the quality of new products (groups and series)
Provides sales with selling points for each new product, so sales can be more confident in selling the tours.
Work with BDMs on how to make the new products suitable for each segment, each market..
Provide training: Train Sales, Marketing, Operations, Guides, and BDMs on new products and updated products.s
Update products on the as well as B2B back-end, program texts.
Update and remove current products based on analysis and quality follow-up reports.
Prepare new product presentations with new ERP or new Cloud (Japan products): Making half-day, full-day tours, modules, packages based on current activities and new activities
Travel on inspection trips if needed.
Work with the marketing team to launch new products effectively.

Support sales :

Give sales advice when they have special requests or complex requests from clients.
Answering questions about sales of new products.
Support sales with tools for selling products more effectively (Training on the unique selling points of products).
Update program texts that are used.
Build standard modules on the new ERP that are ready for sales to use to help sales save time.
Initiate competitions between Sales to encourage selling or products more efficiently: The Sales who can sell the newest products will get a prize.

Work closely with Operations about tour itineraries :

Work with the Operations team to build and verify the logistics of tours, products, and programs
Suggest alternative tour options when needed
Work with tour guides and operations for the most suitable itinerary proposed to clients
Work closely with the Contracting team about the preferred hotels and restaurants lists
Suggest the contracting team update the preferred hotels and restaurants lists if the hotels and restaurants that we use get a lot of bad feedback from clients in the Quality follow-up reports.
Work closely with contracting teams to get the best rates for hotels for series, groups, FI.T
Support the marketing team with the B2B website
Update all the factsheets and provide pictures for new products, and send them to the marketing team to upload on the B2B website
Support the marketing team to update the B2B website
Translate some factsheets of hotels and restaurants from Japan into English if required

JOB REQUIREMENTS

University: Bachelor's or Master's in Hotel / Tourism / Foreign languages / Economy or other related fields
Fluent in Japanese and English language
At least one year of experience in Production in tourism industry, preferred in B2B inbound tours with EU market
Preferred candidates who are Japanese or Vietnamese who fluent in English, Japan and having at least one year experience in Production in the tourism industry
Creative, dynamic, and good knowledge about products and destinations in Japan
Attention to detail
Positive attitude, open-minded, customer service mindset
Good presentation skills
Willing to travel often (especially in low season)
Good problem-solving skills
Able to work independently and work well in a team

WHAT WE OFFER

Health insurance
Learning & Development Opportunities
Other benefits will be discussed in the interview

HOW TO APPLY

Do you believe that you could make a difference at Easia Travel? Please send a cover letter and CV to Human Resource Department

apply now

APPLY FOR THIS JOB

Thông tin chung

Ngày hết hạn: 24/10/2025
Thu nhập: Thỏa thuận

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Từ 101 - 500 nhân viên

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