The Operations Team Leader [OTL] position is one that impacts and influences the overall culture, employee relations, performance of a manufacturing facility and its ability to align with the company's core values and initiatives. The incumbent is responsible for demonstrating personal leadership, effectively managing production activities and resources, for a specified manufacturing area, to deliver business results and drive continuous improvement while maintaining positive employee relations. The primary accountabilities of the role include daily production schedule adherence, customer service, area financial performance, implementation of Operational Excellence initiatives (EOHS, Quality, FP&R), Employee Relations and to drive team development and performance. The OTL achieves success through collaborative partnerships with Supply Chain and leveraging the Company's renewed focus on agility, FEED, and Supply Chain's B-SHARP principles.
Responsibilities:
- Manages the people, materials, and equipment by the active presence on the shop floor to achieve the daily production schedule and deliver area KPI's.
- Accountable for Operational Excellence (EOHS, Quality, FP&R) activities of the production area to deliver high levels of service to internal and external customers.
- Effectively and proactively addresses labor relations issues in the area, as appropriate, according to CP Managing with Respect principles.
- Identify actions to minimize financial variances associated with materials, finished products and other components of the plant's conversion cost including labor cost and operating supplies.
- Accountable for adhering to Colgate-Palmolive standards and governmental regulations related to the area of responsibility.
- Ensures compliance with facility policies and procedures, e.g., crewing, shift rotation, vacation scheduling, [protected info] meet business needs.
- Identifies, recommends, and implements manufacturing cost reduction programs.
- Support execution of new technology within the production area.
- Communicates and implements the local Supply Chain vision, mission, strategy, and objectives.
- Ensures the development of people, teams, and organizational capabilities by way of training, information sharing, coaching, feedback, recognition, delegation, and performance management.
- Participates in the implementation of EOHS principles and corrective actions through walkabouts and effective follow-up.
- Ensures SOPs (procedures) are followed by technicians and operators.
- Leverages the FP&R program, standards and guidelines to drive performance.
- Understands the manufacturing process from raw materials to finished good with particular focus on EOHS, Quality, FP&R, documentation and problem resolution.
Required Qualifications:
- Bachelor's degree in Engineering, Industrial Technology or Business related field.
- At least 2 years of experience in a manufacturing environment.
- Demonstrated strong written and verbal communications skills.
- Coaching and feedback skills required in a high performance work systems environment.
- Demonstrated ability to prioritize multiple initiatives and manage in ambiguous situations.
- Proficiency with Google Suite collaboration tools (G-doc, sheets, slides, etc) and/or Microsoft Office.
Preferred Qualifications:
- At least 2 years of experience in managing and leading teams.
- Working knowledge of production and process equipment, preferably in a processing industry such as food, chemicals or pharmaceuticals.
- Ability to establish a specific course of action to accomplish goals through appropriate allocation of time and resources.
- Ability to clearly express ideas both orally and in writing.
- Project Management Skills.
