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People Operations Leader

CÔNG TY CỔ PHẦN EASTGATE SOFTWARE

Hết hạn: 15/02/2026

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Giới thiệu công ty

Thu nhập: 0

Loại hình: Toàn thời gian

Chức vụ: Quản lý

Kinh nghiệm: 3 - 5 năm

communication english

Founded in 2014, Eastgate Software is a software development company that builds custom business solutions and applications. We are proud of our high-qualified staff who has more than 20 years of experience in software development including web, mobile and desktop applications.

We put quality and customer satisfactions at the top priority in every project we carry. Therefore, our German and US senior experts offer local consultancy for European and US clients.

As a member of Eastgate, you will be emerged in a professional and flexible environment where you have opportunities to express your own ideas and improve your skill set through many interesting full-cycle projects.

Your responsibilities:

You will be joining the People Operations Department as a leader and you will be responsible for the following tasks:

1. Talent Acquisition (50% of working time)

Partner with Hiring Managers / Delivery Managers to clarify headcount plans, job requirements, hiring priorities and interview processes.

Own end-to-end recruitment for all functions, with a strong focus on technical roles (Developers, QA, PM, BA) in an IT outsourcing environment.

Proactively source candidates via LinkedIn, Facebook groups, IT job boards (e.g. Joboko, TopDev, Joboko), referrals and tech communities.

Track and improve recruitment KPIs (time to fill, offer-acceptance rate, pipeline quality, retention during probation).

2. Training & Development (30% of working time)

Design and organize training activities to support both technical and soft-skill development.

Work with department heads to identify skill gaps and propose targeted training plans (internal sharing, external trainers, e-learning, mentorship programs).

Build and promote a learning culture: internal tech talks, brown-bag sessions, knowledge-sharing between projects, and onboarding training for new hires. [protected info]

Recommend organizational improvements (team structure, roles, workflows) to increase productivity, collaboration, and morale.

3. Compensation & Benefit (10% of working time)

Maintain management guidelines by preparing, updating, and recommending human resource policies and procedures

Maintain and enhance employee benefits programs, including compensation, health insurance, expenses, vacation, and other personnel packages

Coordinate with Finance on payroll accuracy, statutory deductions, PIT and mandatory insurances.

4, Employee Relations (10% of working time)

Plan, monitor, and appraise HR activities by scheduling management conferences with employees, hearing and resolving employee grievances, training managers to coach and discipline employees, and counseling employees and supervisors
Plan and support engagement & culture activities (team building, company events, surveys, recognition programs) to maintain high morale in a project-based, outsourcing context.

The ideal candidate:

Bachelor's degree in Human Resources, Business Administration or related field.

3-5+ years of HR generalist or HR Manager experience, preferably in an IT outsourcing / software / tech environment.

Strong track record in recruiting tech talent and proactively sourcing candidates.

Hands-on experience in training coordination and/or L&D program support.

Solid understanding of Vietnam labor laws and HR compliance.

Good communication skills in Vietnamese and English (written & spoken).

Data-driven, organized, proactive; comfortable working in a fast-paced, project-based environment.

Why you'll love working at Eastgate:

Attractive salary package
Be emerged in a professional and motivating environment where you have opportunities to express your own ideas and improve your skill set through many interesting full-cycle projects
Flexible working time: 9:30 a.m. to 6:30 p.m., Monday to Friday.
Performance review and appropriate gratification: twice a year
13th month salary + Project bonus
Free snacks, video gaming & movie nights, team social and sport activities
16 leave days/year (will be added an extra day each year and maximum 20 days for annual leave)

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Hạn nộp: 15/02/2026

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Giới thiệu công ty Xem trang công ty

Tên công ty: CÔNG TY CỔ PHẦN EASTGATE SOFTWARE.
Tên ngắn: Eastgate Software JSC.
Địa chỉ: VCCI Tower, F11, No.09, Dao Duy Anh St., Dong Da Dist., Hanoi, Vietnam, Hanoi, Vietnam.

Founded in 2014 by German and Vietnamese shareholders, Eastgate Software is today a fast-growing IT outsourcing company with international scope.
We take much care to establish and maintain a performance- and process-oriented, collaborative working environment.
Our approach is systematic and disciplined, thus we ensure that we have understood every detail before the beginning of the development. Simultaneously, we are also technology passionate and like it much to be challenged.
With the mission to meet the world's standards and bring all partners the best results, it is a mandatory and priority factor for Eastgate developers in English skills and ongoing technical training.
Eastgate's long-term goal is to become the strategic partner of more international corporates and build a cooperation network with medium size companies in Europe, USA, Japan and Australia.
Customer Obsession
Building an improved customer experience in every facet of a company.
Growth Mindset
Push boundaries to grow from Comfort zone - Fear Zone - Learning Zone - Growth Zone.
Acting with Integrity
Be honest and strong moral principles.
Does the right thing, even behind closed doors.

Quy mô công ty

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