Junior Account Executive (Field Force)

About CREASIA
CREASIA is Vietnam's leading Sales, Marketing, and Technology Execution Platform, helping global and local brands win at the point of purchase through creative brand experiences, high-performance field execution, and data-driven retail solutions. With data- and technology-enabled omnichannel capabilities across activation, retail merchandising, field auditing, sales operations, and business intelligence, CREASIA delivers measurable and sustainable growth for manufacturers, retailers, and brands. CREASIA is a values-driven organization built on Integrity, Compassion, Excellence, and Innovation, combining creativity, people, and technology to create real business impact
ROLE PURPOSE
The Junior Account Executive (JAE) plays a vital role in supporting key client accounts, managing campaign execution, coordinating with field teams and suppliers, and ensuring that all projects are delivered on time, in full, and within budget.
This position serves as the execution backbone of the Field Force business - ensuring operational accuracy, client satisfaction, and smooth coordination between the client, internal teams, and external partners.
KEY RESPONSIBILITIES
1. Project Execution & Coordination
Support AE in managing day-to-day operations of client projects.
Prepare and follow up project timelines, implementation plans, and checklists.
Coordinate with Field Operations, Procurement, and Finance teams to ensure timely delivery.
Monitor field team performance and report daily/weekly progress.
Ensure all campaign materials, POSM, and tools are delivered on schedule and in proper condition.
2. Reporting & Data Management
Collect, validate, and consolidate data from field teams.
Prepare reports for client submission (coverage, visibility, sales, audit, etc.).
Ensure data timeliness ≥ 95%, report accuracy ≥ 98%.
Work closely with the Data/BI team to enhance dashboard updates and reporting efficiency.
3. Client Service Support
Support in client communication, responding to inquiries, and preparing presentations or proposals.
Attend client meetings and document meeting notes, next steps, and follow-ups.
Maintain excellent client relationship through professionalism and responsiveness.
4. Financial & Administrative Support
Assist AM/AD in preparing quotations, POs, and vendor coordination.
Track project costs, ensure budget variance ≤ ±3%, and submit liquidation documents on time.
Liaise with Finance to ensure timely invoicing and payment follow-up.
5. Teamwork & Continuous Improvement
Collaborate with internal teams to ensure alignment and smooth operations.
Identify process bottlenecks and propose improvement ideas.
Support training or onboarding for new AEs or field team leaders when required.