Key Account Executive [Hai Phong/ HCM]

1. Seek and developing the new customers to expand the business
+ Research the market to seek new Key Accounts information and building up the relationship with them to offer services.
+ Cooperate with the internal and external partners to develop the business with new Key Customers.
2. Build up relationship with potential Key accounts to execute strategic plan of the company
+ Build up relationship and follow up with potential Key accounts assigned by the company
+ Respond to inquiries and handle requests from the client
+ Coordinate with internal department to propose solutions, quotation & SOP as clients' request
3. Customer services & operation monitoring
- Monitor operations teams to ensure the best service that meets customer expectations.
- Create customer oriented mind KA.
- Ensure to solve problems from Key customers and on time provide the solutions effectively.
4. Compliance assurance and operational efficiency
Compliance Assurance
- Follow up the company's policy by yourself & comply with it.
- Ensure to make proper SOP & instruct the colleagues to follow it.
- Ensure accuracy in pricing (Approve pricing before start business)
Operational Efficiency
- Improve the efficiency of work
- Establish and maintain effective working relationships with all supporting departments.
- Coordinate with related departments (CS, OPS, LOG, ACC) to ensure timely information.
- Create goods cooperation with branch offices for sales activities.
- Make support/backup system in team
Timeliness and accuracy on report
- On-time reporting
5. Improve your own capacity
- Build up solidarity, mutual support within team and company
- Self study to skill up and self- improvement.
- Join all training programs.