Key Account Management

CỔNG TY CỔ PHẦN TIẾP THỊ SỐ TÔ QUÀ

Địa điểm làm việc: Hà Nội

Hết hạn: 13/05/2024

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Mức lương: Thỏa thuận

Loại hình: Toàn thời gian

Chức vụ: Nhân viên

ABOUT US

Founded in 2015, UrBox is the pioneer of digital gifting solutions for businesses in Vietnam. After six years up and running, UrBox is taking on more ambitious projects in cooperation with prestigious organizations across the country.

As teamwork is key to our success, UrBox is seeking goal-driven young people to join our team in both Hanoi and Ho Chi Minh City. If you are on the lookout for a refreshing challenge and a place to make that change, apply now to work with us.

Key Account Management

Scope of work:

Account management responsibilities include developing strong relationships with merchants, connecting with key business executives and stakeholders and preparing deals, offers. Partnership Executive also answer client queries and identify new business opportunities among existing merchants. In this role, you will liaise with cross-functional internal teams (including Legal, Finance, MKT, Operation,...) to improve the entire customer experience, clients' satisfaction and merchants' partnership.

Serve as the lead point of contact for all clients'/ merchants' account management matters.
Build and maintain strong, long-lasting clients'/ merchants' relationships.
Negotiate contracts and close agreements to maximize contract values/ total budget.
Develop trusted advisor relationships with key accounts, merchants' executive stakeholders.
Ensure the timely and successful delivery of our solutions according to clients' needs and objectives.
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
Assist with challenging client requests or issue escalations as needed.

Skill requirements:

Bachelor's degree
At least 2 years of related experience in marketing/sales/proposals
Intermediate in English
Function well in a fast-paced, team-focused environment where constant change is the norm and the bar for quality is set high
Detail-orientation with superb organizational skills and strong follow-through
Great ability to prioritize and manage project timeline
Negotiation skill with full understanding of clients/merchants insight
Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values
Prefer Merchant Partnership/Partnership Management background in e-commerce, FIN Tech company
Good adaptability and have ability to define, develop and execute complex project in fast-paced environment

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CỔNG TY CỔ PHẦN TIẾP THỊ SỐ TÔ QUÀ

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