(Land Rover) Sales Manager - Trưởng Phòng Kinh Doanh Hà Nội

Pon Phu Thai Mobility - Authorized Land Rover Importer & Retailer in Vietnam is seeking a dynamic and experienced SALES MANAGER to join our team!
This is your opportunity to work in a luxury environment with a competitive salary and an attractive benefits package, including:
• Competitive salary and performance-based bonuses.
• Comprehensive insurance and leave benefits as per labor laws.
• Health insurance and support for sports, wellness, and fitness activities.
• A luxurious, friendly workplace featuring team bonding, team-building events, and engaging employee activities.
• Access to modern equipment and flexible, efficient working hours.
• Numerous opportunities for learning and professional development.
Working location: Long Bien, Hanoi
Detailed Job description
• Set and execute policies and procedures for Sales department
• Determine sales quotas for sales personnel in accordance to their skill levels
• Responsible for staff scheduling, payroll, and inventory control
• Oversee and manage all operations of new and pre-owned vehicles
• Develop monthly and annual objectives for the department basing on assigned target
• Set working schedule for Sales team (duty in showroom, bz trips, customer support ...)
• Set daily, weekly, monthly and annual goals for Sales department/ each sales team and Sales executives
• Ensure sales department contributes acceptable levels of gross and net profit
• Oversee sales, trade-ins, and delivery of all new and used vehicles
• Maintain and develop customer database, carry out CRM activities
• Maintain budgeted revenue and expense objectives
• Establish departmental work schedule: duty in showroom, Sales activities, balancing the work load of all employees
• Assist with recruiting, interviewing, hiring, and terminating employees
• Forward records of all employee performance reviews, disciplinary actions, job promotions, pay adjustments and letters of recommendation to appropriate personnel for placement in personnel files
• Conduct Daily/ Weekly meeting with team to review result and assign tasks
• Steps to the sales processes, follow-ups on unsold, sold, and service guests, phone skill training and instruction, enhancing subordinates sales skills Inviting customers for test rides
• Support Sales team to close the deals; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing.
• Directly involve to Fleet sales and propose solutions to close the deal successfully
• Provides sales management information by completing reports
• Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job
• Propose sales campaigns and promotions to DP
• Propose training courses for the Sales team and Attend training sessions to improve skills and capability
• Responding to customer complains in term of Sales and Services
• Make Sales reports: Sales performance, Sales forecast and plan, market
• Ensure sales personnel are well trained, motivated, and available when needed
• Train sales associates on the advantages/benefits of JLR to assist in overcoming customer objections
• Track and provide direction on how sales associates should obtain their goals
• Manage Sales Executive's performance and conduct performance reviews monthly
• Cooperate with Marketing to organize Events to promote JLR images and push up Sales
• Attend Handover ceremony Event