Lễ Tân Khách Sạn 4 Sao

We are seeking a highly motivated and personable individual to join our team as a Front Desk Attendant. The successful candidate will be responsible for providing excellent customer service to guests and visitors, performing a range of administrative tasks, and ensuring the smooth operation of the front desk area.
Key Responsibilities:
Personalized Guest Experience
Greet guests and visitors in a friendly and professional manner
Answer incoming phone calls, respond to inquiries, and direct calls to appropriate personnel
Check-in and check-out guests, ensuring accuracy of all information
Handle reservations and cancellations
Process payments and manage financial transactions
Maintain a clean and organized front desk area
Assist with administrative tasks as needed