Local Client Manager - Retail & Lifestyle

Maersk is a global leader in integrated logistics and has been an industry pioneer for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.
At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.
With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.
Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.
We offer:
We offer you exciting career opportunities with an international reach to further expand your experience through our diversity-focused and award-winning talent development initiatives.
We strive to deliver the right environment for the right people while fostering a culture of fairness, mutual respect, responsibility, and care for our business and our customers. We value the diversity of our talent and will always strive to recruit the best person for the job.
We have a competitive compensation and benefits package for full-time employees. Our talent policies are recognized worldwide as one of the best in the industry and we continue to look for new ways to invest in our people through ongoing personal and professional development initiatives.
Key Responsibilities:
- Manage and develop the assigned portfolio; secure business and achieve objectives within the Sales Channel (for Supply Chain, Contract Logistics, Customs, Trucking as well as Import & Export Ocean freight)
- Build a good understanding and relationship with key targeted customers and the assigned portfolio (contact, commodities, trade lanes, type of business, contract information including exceptions and service requirements)
- Build a good understanding of all service offerings to be able to offer integrated logistics, end-to-end solutions
- Researching and understanding the local Lifestyle & Retail markets in Vietnam to identify and establish business contacts with potential customers, forecast, build pipelines of clients, solutions and business opportunities
- Develop customer value propositions for appropriate business opportunities. Strive for consultative sales to distinguish market presence by effectively probing and identifying needs and suggesting solutions to help customers
- Follow direction settings and stay on top of business signals to secure both long-term and short-term opportunities
- Communicate significant trends, price fluctuation and policies to assigned portfolio
- Work closely with Customer Service, Trade & Marketing, Product and other related functions to ensure customer needs and market intelligence are updated and communicated. Coordinate and execute commercial approach in response to customer needs and the market situation
- Ensure sales systems and reporting are precise and up to date for management tracking, analysis and planning
Parameters for Success
- Volume and Profitability
- Value Selling (ocean products & supply chain services)
- Customer Satisfactions
- Sales Functional Excellence