Logistic & Freight Specialist

YOUR ROLE
We are seeking an experienced Logistics & Freight Specialist to manage and coordinate international and domestic freight operations in Vietnam. The role requires strong knowledge of freight processes, documentation, service provider coordination, and logistics reporting. The ideal candidate must be fluent in English and Vietnamese, detail-oriented, and capable of ensuring compliance, cost accuracy, and on-time logistics execution.
RESPONSIBILITIES
Freight & Logistics Operations
• Coordinate and manage international and local freight operations, including air, sea, and road transportation.
• Ensure compliance with import/export regulations, local logistics requirements, and international trade practices.
• Liaise with freight forwarders, carriers, customs brokers, and internal stakeholders to ensure smooth shipment execution.
• Monitor shipment progress and proactively resolve delays, discrepancies, or servce issues.
Documentation & Compliance
• Prepare, review, and manage international freight documentation, including but not limited to:
+ Commercial Invoices
+ Packing Lists
+ Bills of Lading / Air Waybills
+ Certificates of Origin
+ Other regulatory and shipping documents
• Ensure documents are accurate, complete, and compliant with applicable local and international trade requirements.
• Maintain proper records for audit and compliance purposes.
Reporting & Data Management
• Prepare and submit monthly, quarterly, and annual logistics reports, covering freight costs, shipment performance, KPIs, and service-level metrics.
• Analyze logistics data to identify cost-saving opportunities, efficiency improvements, and performance trends.
• Provide management with insights and actionable recommendations based on logistics reporting.
Vendor & Invoice Management
• Verify logistics service provider invoices against contractual terms, rate agreements, and shipment records.
• Ensure accuracy of freight charges, surcharges, and additional service fees.
• Coordinate with service providers to resolve billing discrepancies in a timely manner.
• Submit approved invoices to the finance team for timely payment processing, ensuring adherence to internal controls.