Logistic Specialist

I. Inventory Management
1.1 Forecasting and Planning:
Conduct monthly capacity and performance analyses to align forecasts and inventory levels.
Collaborate with the HQ team to schedule forecast replenishment needs, considering production lead times and delivery schedules.
Communicate relevant information to the Manager Director, including highlighting gaps, proposing orders, and outlining action plans.
1.2 Inventory Control:
Manage inventory accuracy and track stock movements.
Monitor slow-moving stock and implement strategies to reduce obsolescence.
II. Import Management
2.1 Shipment Tracking and Documentation:
Manually track import shipments in detail and ensure timely recording of all necessary documents.
Manage freight forwarders and customs clearance processes.
Ensure correct shipping documents are issued and supplied, including certificates of origin, commercial invoices, packing lists, bills of lading, and customs declarations.
2.2 Customs Compliance:
Maintain import licenses and ensure compliance with all relevant regulations.
Manage forwarder performance from customs clearance to shipment delivery.
Directly communicate with customs departments to resolve any clearance-related issues.
Follow the process for tracking inbound freight from port to customer warehouse/VN Imou warehouse.
Calculate import duties, tariffs, and VAT.
Provide monthly reports on import duties and tariffs to HQ.
III. Order Management
3.1 Order Processing:
Manually update customer orders and ensure accuracy.
Manage all documents related to sales contracts and payment requirements, including sales contracts, invoices, packing lists, serial number lists, COCs, and PODs.
Handle billing and invoice issuance.
3.2 Account Management:
Maintain and update account receivables.
IV. Warehouse and Distribution Management
4.1 Policy and Procedure Development:
Ensure supply chain policies are compliant with HQ directives.
Create and implement policies and procedures for warehouse activities.
4.2 Performance Management:
Establish and measure supply chain-based performance metrics to evaluate warehouse performance and service quality, and provide regular reports.
4.3 Warehouse Operations:
Manage inbound and outbound processes, including goods receipt and issue vouchers.
Organize all warehouse services, including labeling, packing, and handling.
Ensure traceability of products from inbound to outbound and accuracy of inventory movement and reports.
Reconcile book inventory to physical inventory to address any discrepancies.
Conduct quarterly stock counts to verify inventory accuracy.
4.4 Collaboration and Coordination:
Work closely with the E-commerce team and 3PL to resolve any platform or warehouse-related issues.
Proactively coordinate with the warehouse for smooth daily operations.
Implement procedures for tracking shipments and improve workflows for return orders, especially those from the Ecommerce platform.
Cooperate with and manage 3PL providers to ensure timely and accurate delivery to customers.
Plan and arrange delivery routes to optimize costs and time.
4.5 Marketing Support:
Support marketing and sales teams in marketing activities, such as sampling, gifts, and promotions.
V. Logistics Cost Management
5.1 Cost Control and Analysis:
Review 3PL billing to ensure accurate logistics expenses.
Conduct monthly logistics cost analysis by business unit and expense type
5.2 Process Improvement:
Contribute to the creation and implementation of best practice logistics strategies, policies, processes, and procedures.
5.3 Payment Processing:
Make payment requests for 3PL service costs, including warehouse, distribution, and freight.
VI. System Management
Manage the U9 system, including receiving HQ shipments at VN Imou location, releasing ex-warehouse orders, and loading PODs..
Other tasks:
Collaborate with related Departments for excellent execution.
Participating in company product lineup activities.
And future job responsibilities may be adjusted as the business develops.