Role Summary
This position focuses on maintaining customer relationships. Daily, this job requires establishing new accounts, learning customer requirements, developing relationships, and negotiating with customers. This requires collaboration with customer service/ operations team.
Specific Accountabilities
- Doing existing customer management and paying regular visits to customers
- Securing new customers, creating connections, contact to find opportunities to provide Freight Forwarding/Logistics services in Vietnam and internationally.
- Maintaining relationships with shipping companies and securing good rates.
- Finding and expand new customers
- Negotiate debt issues with agents before providing services, contact -
Shipper/Consignee for top shipments to arrange booking.
- Taking care and maintaining relationships with customers to maintain and increase the Company's market share.
- Developing customer system, developing market according to the company's orientation.
- Achieve sales targets and bring profits to the company.
- Coordinating with other departments in the company to monitor and assist in solving problems arising in the process of providing services to customers.
- Reporting work results to management and doing other task assigned by
Sales manager.