Logistics Staff

Yêu Cầu Công Việc
Staff:
- Prepare documents, declare customs declarations on VNACCS/VCIS software for import/export goods.
- Check documents, compare information with contracts, invoices, packing lists and related documents.
- Coordinate with customs agencies, shipping lines, ports, airports to complete customs clearance procedures.
- Monitor customs clearance progress, update declaration status to relevant departments.
- Handle issues arising during customs procedures (if any).
- Master policies, regulations, circulars related to import and export taxes, HS codes, C/O, specialized inspection licenses, etc.
- Perform other tasks as assigned by the HOD.
Team leader:
- Supervise and coordinate daily activities of the Logistics team; assign and prioritize tasks based on workload and shipment urgency.
- Monitor team performance, productivity, service quality and achievement of operational KPIs.
- Review and control the accuracy and quality of customs declarations, logistics documents and shipment handling.
- Guide and support team members in handling complex, urgent or escalated operational issues.
- Coordinate with Customs Authorities, shipping lines, airlines, ports, warehouses, suppliers and relevant internal departments to ensure smooth shipment operations.
- Ensure compliance with company policies, SOPs, customs regulations and applicable laws.
- Monitor shipment turnaround time, customs clearance performance and issue resolution; identify bottlenecks and implement corrective actions.
- Prepare regular operational reports and performance updates for the Head of Logistics; escalate critical issues and recommend solutions when necessary.
- Train, coach and provide on-the-job guidance to team members; share updates on regulations and operational requirements.
- Evaluate team performance, identify training needs and recommend process improvements to reduce errors, delays and operational risks.