Map Operations Specialist

Location:
CMC Creative Space, District 7, HCM.
Working Hour:
Mon - Fri | 9.00 AM - 6.00 PM
Get To Know the Role
As a Map Operations Specialist, you will support both mapping operations and on-ground project execution. You will help launch new map-related features, increase user awareness, collect real-world feedback, and coordinate field activities with internal teams, vendors, and local communities.
This role is ideal for someone who enjoys combining project management, fieldwork, content creation, user engagement, and hands-on operational execution.
The Critical Tasks You Will Perform
Plan and execute on-ground projects supporting map feature launches, user awareness, and product experience improvements.
Coordinate schedules, logistics, materials, vendors, partners, and stakeholders to ensure projects are delivered on time.
Support the creation of communication materials, including social media posts, posters, presentations, and short videos using Canva or similar tools.
Collect and analyze feedback from users, drivers, field teams, and stakeholders, and translate insights into actionable improvement recommendations.
Perform map operations tasks such as manual reviews, data validation, issue investigation, and feedback resolution.
Monitor project data, progress, risks, and outcomes, and prepare project updates and post-activity reports.
Collaborate with internal teams and external partners to resolve issues and ensure quality execution.
Comply with company policies on confidentiality, data protection, safety, and operations.
What Essential Skills You Will Need
Degree in Business, Marketing, Communications, Computer Science, Information Technology, Geography, or a related field.
Experience in project coordination, field operations, campaign execution, community engagement, or similar operational roles.
Strong organizational skills and the ability to manage multiple priorities.
Good analytical, logical, and problem-solving skills.
Comfortable working with data, spreadsheets, reports, and operational tools.
Basic knowledge of Canva or similar design tools.
Basic ability to edit short videos for social or internal communication purposes.
Strong verbal and written communication skills in English.
Ability to work independently, learn quickly, and execute tasks with limited supervision.
Willingness to travel locally and work on-site when required.
Strong attention to detail and a hands-on approach to problem solving.
Good to Have
Experience in marketing activation, social media, content creation, or user engagement.
Experience organizing events, focus groups, surveys, or community activities.
Knowledge of mapping concepts, geospatial data, OpenStreetMap, or location-based products.
Experience working with vendors, agencies, or external partners.
Familiarity with video-editing tools such as CapCut, Adobe Premiere Rush, or similar software.
Experience working in a technology, mobility, logistics, or fast-paced operations environment.
Salary And Benefits
Salary: 14,500,000 VND Gross/month
100% salary in 2-month probation period & full SHUI
Laptop provided
Annual leave
Sign contract with Talentnet