[Melia Vinpearl Northern Vietnam] Cluster Director of Sales

Develop and execute Sales & Marketing strategies aligned with the Business Plan and revenue targets.
Drive implementation of High-End/Premium sales strategies across assigned hotels.
Set and monitor sales objectives, ensuring achievement across key segments (Leisure, Corporate, MICE, OTA, E-commerce).
Lead Business Planning and regular performance reviews with Revenue Management and key stakeholders.
Manage key accounts, including luxury and local clients, and build strong business relationships.
Oversee sales activities such as site inspections, trade fairs, and client engagements.
Ensure effective handling of group quotations and sales reporting analysis.
Implement CRM systems and ensure compliance with sales processes and tools.
Collaborate with Revenue teams on pricing strategies, including rooms, MICE, and F&B offers.
Plan and manage sales campaigns, budgets, and pre-opening commercial strategies.
Monitor market trends, competitors, and identify new business opportunities.
Drive digital transformation and virtual sales initiatives to enhance efficiency.
Prepare, monitor, and control departmental budgets and financial performance.
Analyze P&L, identify gaps, and implement corrective actions to maximize results.
Ensure compliance with company policies, audit requirements, and internal controls.
Lead, develop, and evaluate the Sales team, including training and succession planning.
Support recruitment, workforce planning, and employee engagement initiatives.
Ensure delivery of brand standards and exceptional customer experience.
Manage guest feedback, service quality, and continuous improvement plans.
Promote sustainability practices and ensure compliance with health & safety regulations.