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Mô tả công việc
Manage a team (> 5 staff) to support Contracted Merchant in updating information and menus; Continuously enhance the merchant & menu display consistency through various initiatives including but not limited to merchant visits, conduct Focus Group Interview, etc. Coordinate with other stakeholders to make sure all inquiries are solved within SLA Set-up the goal, plan, resources, and working flows for the team aligned with Merchant Dept. strategy and target; Commit to the overall target of listing contracted merchant and style standard, and aligned SLA with stakeholders; Manage the team of data entry staff, includes recruiting, training, coaching, shift-planning and encouraging the working spirit; Work closely with Product team to constantly enhance the internal system and improve team's productivity Working time: 5 days/week, 9 AM to 5:30 PM, day off: any day during the week
Yêu cầu
Bachelor of any majors or 3-4 year experience with experience in operations team management (size > 5 people); Strong organizational skill, problem solving, commercial sense; Data driven, hard-working, result oriented, can-do attitude, interpersonal skills; Skills: leadership, organization, team management, process optimization, strictly lead time commitment, and hardworking. English skill: pre-intermediate speaking, intermediate reading & writing skill Computer skill: Intermediate, familiar with photoshop knowledge is a big advantage (optional) Prefer working experience or knowledge of e-commerce service & customer service role in startup company Carefulness, agility, high sense of responsibility
Thông tin khác
Bằng cấp: Đại học Độ tuổi: Không giới hạn tuổi Hình thức: Nhân viên chính thức
Thông tin chung
- Ngày hết hạn: 17/01/2021
- Thu nhập: 20,000,000 - 30,000,000 VND