Nhân Viên Bán Vé Máy BayCÔNG TY TNHH SKYPAC AVIATION
Nơi làm việc: Hồ Chí Minh
Ngành nghề: Quản trị kinh doanh, Hàng không, Thống kê, Giao Dịch Khách Hàng, Kinh doanh
Lương: Thoả thuận
Hình thức: Toàn thời gian
Ngày đăng: 11/04/2024
Hạn nộp: 10/05/2024
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Mô tả công việc
• Booking Management: Handle flight ticket bookings, modifications, and cancellations efficiently. Use reservation
systems to secure seats for passengers according to their preferences.
• Ticket Issuance: Issue tickets for passengers and ensure that all necessary travel documentation is accurate and
complete. This includes generating electronic ticket records and handling ticket exchanges or refunds.
• Customer Service: Provide exceptional customer service by answering inquiries regarding flight schedules, fares,
and other travel services. Assist passengers with special requests, such as meal preferences or assistance for
individuals with disabilities.
• Fare Calculation: Calculate fares and handle transactions for ticket sales. This includes processing payments,
issuing receipts, and providing passengers with detailed information about their itinerary.
• Check-in Assistance: Assist passengers during the check-in process, ensuring that they meet all travel
requirements, including luggage allowance and travel documents.
• Problem Resolution: Address and resolve any issues that arise during the booking or travel process. This includes
handling delays, cancellations, and last-minute changes efficiently.
• Documentation and Compliance: Maintain accurate passenger records and ensure compliance with all airline
policies and regulations. Stay updated with changes in airline regulations and travel restrictions.
• Coordination with Other Departments: Work closely with other departments, such as baggage handling and inflight services, to ensure a seamless travel experience for passengers.
• Educational Workshops and Training: Participate in regular training sessions to stay updated with the latest
industry standards, reservation systems, and customer service techniques.
systems to secure seats for passengers according to their preferences.
• Ticket Issuance: Issue tickets for passengers and ensure that all necessary travel documentation is accurate and
complete. This includes generating electronic ticket records and handling ticket exchanges or refunds.
• Customer Service: Provide exceptional customer service by answering inquiries regarding flight schedules, fares,
and other travel services. Assist passengers with special requests, such as meal preferences or assistance for
individuals with disabilities.
• Fare Calculation: Calculate fares and handle transactions for ticket sales. This includes processing payments,
issuing receipts, and providing passengers with detailed information about their itinerary.
• Check-in Assistance: Assist passengers during the check-in process, ensuring that they meet all travel
requirements, including luggage allowance and travel documents.
• Problem Resolution: Address and resolve any issues that arise during the booking or travel process. This includes
handling delays, cancellations, and last-minute changes efficiently.
• Documentation and Compliance: Maintain accurate passenger records and ensure compliance with all airline
policies and regulations. Stay updated with changes in airline regulations and travel restrictions.
• Coordination with Other Departments: Work closely with other departments, such as baggage handling and inflight services, to ensure a seamless travel experience for passengers.
• Educational Workshops and Training: Participate in regular training sessions to stay updated with the latest
industry standards, reservation systems, and customer service techniques.
Yêu cầu công việc
• Educational Background: minimum college graduate and a degree in tourism, hospitality, or related fields is
highly advantageous.
• Experience: Previous experience in customer service or the airline industry is preferred.
• Technical Skills: Proficiency in using computer reservation systems Amadeus, Galileo, Sabre, etc. and
understanding of airline codes, fare rules, and government regulations.
• Communication Skills: Excellent verbal and written communication skills (native Vietnamese and TOEIC 600 or
above) to interact effectively with passengers and colleagues.
• Problem-Solving Abilities: Strong ability to solve problems creatively and handle stressful situations calmly.
• Attention to Detail: Meticulous attention to detail to ensure accurate booking and fare calculation.
• Multitasking Skills: Ability to handle multiple tasks simultaneously without compromising service quality.
highly advantageous.
• Experience: Previous experience in customer service or the airline industry is preferred.
• Technical Skills: Proficiency in using computer reservation systems Amadeus, Galileo, Sabre, etc. and
understanding of airline codes, fare rules, and government regulations.
• Communication Skills: Excellent verbal and written communication skills (native Vietnamese and TOEIC 600 or
above) to interact effectively with passengers and colleagues.
• Problem-Solving Abilities: Strong ability to solve problems creatively and handle stressful situations calmly.
• Attention to Detail: Meticulous attention to detail to ensure accurate booking and fare calculation.
• Multitasking Skills: Ability to handle multiple tasks simultaneously without compromising service quality.
Quyền lợi được hưởng
• Full Social & Health Insurance.
• 13th month salary with national holiday and bonus every year.
• Regular training and development opportunities.
• Friendly, dynamic, and independent working environment.
• 13th month salary with national holiday and bonus every year.
• Regular training and development opportunities.
• Friendly, dynamic, and independent working environment.
Thông tin khác
Cấp bậc
Nhân viên
Kinh nghiệm
1 năm
Số lượng tuyển
1 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu
Nhân viên
Kinh nghiệm
1 năm
Số lượng tuyển
1 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu
Nộp hồ sơ liên hệ
CÔNG TY TNHH SKYPAC AVIATION
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Quy mô: Từ 10 - 25 nhân viên
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Vị trí Nhân Viên Bán Vé Máy Bay do công ty CÔNG TY TNHH SKYPAC AVIATION tuyển dụng tại Hồ Chí Minh, Joboko tự động tổng hợp mức lương Thoả thuận, tìm thêm việc làm về Nhân Viên Bán Vé Máy Bay hoặc công ty CÔNG TY TNHH SKYPAC AVIATION ở các link phía trên
Giới thiệu công ty
CÔNG TY TNHH SKYPAC AVIATION việc làm
Số 30 Phan Thúc Duyện, Phường 4, Quận Tân Bình, Thành phố Hồ Chí Minh, Việt Nam
Quy mô: Từ 10 - 25 nhân viên