Nhân Viên Chăm Sóc Khách Hàng / Customer Service Executive (Base in Cambodia)

Hết hạn: 24/05/2023

Chi tiết công việc
Giới thiệu công ty

Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:

Mô tả công việc

• To ensure customer's/member's queries/complaints via Live Chat, social media, and other company communication tools in specific language market.
• To resolve product or service problems by clarifying the customers complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• To liaise and coordinate with different internal departments on resolving customer's cases & complaints in a logical and professional manner.
• To build sustainable relationships of trust through open and interactive communication.
• To promote product and provide quality services to achieve market dominance.
• Any other duties assigned by immediate superior.

Yêu cầu công việc

• Applicant able to work in Sihanoukville, Cambodia.
• Must have basic knowledge in using Microsoft Office and Windows Operating System.
• Applicant must possess at least a Diploma in any major.
• Strong verbal and written communication skills in Vietnamese, with acceptable English communication skills.
• Pleasant personality and service oriented.
• Good communication, interpersonal skills and problem solving.
• Ability to work under pressure, independent.
• Ability to work 10 hours a day, 5 days a week on shifting schedule.

Quyền lợi được hưởng

• First air ticket from Vietnam to Cambodia reimburses by the Company.
• Accommodation provided in Sihanoukville City with daily house cleaner to clean the hostel and wash your clothes (also includes utility bills and Wi-Fi paid for by the Company).
• Twenty-five (25) days Annual Leave in a year.
• After probation increment based on performance.
• Bonus payout quarterly based on performance.
• Annual festival celebrations and gifts.
• Meal allowance.
• Medical coverage.
• Gym membership coverage.

Thông tin khác

Mức lương
Thỏa thuận
Chức vụ
Nhân viên
Kinh nghiệm
Hơn 1 năm kinh nghiệm
Hình thức làm việc
Toàn thời gian cố định
Bằng cấp yêu cầu
Cử nhân trở lên
Yêu cầu giới tính
Không yêu cầu
Số lượng cần tuyển
5 người
Thời gian thử việc
3 months
Hạn nộp hồ sơ
31/12/2023

Nộp hồ sơ liên hệ

Black Sire Technology Co. Ltd

Giới thiệu công ty Xem trang công ty

Black Sire Technology Co. Ltd develops business models for the new age. We are a community of diligent experts of different spheres working together to develop end-to-end digital transformation solutions for exquisite gaming platforms. Our team comprises of digital strategists, game developers, user experience innovators, visualizers, creative content developers,web and mobile developers, app designers, performance marketers, customer care consultants and management consultants.

While we specialize in creating digital solutions, games and software, we also take pride in maintaining each platform through different means of marketing channels, which is followed through by our around-the-clock customer care consultants located in several locations. Our growing team of marketing executives assist in customer acquisition, customer retention and conversion optimization.

Quy mô công ty

Từ 101 - 500 nhân viên

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