Nhân Viên Chăm Sóc Khách Hàng Full-time 2024

COMPANY INTRODUCTION
LitGroup JSC provides e-commerce solutions to partners in North America, Europe and America. Founded in 2011, We are currently the owner of 3 brands LitExtension, LitCommerce and Litos. LitExtension provides Migration solutions that are rated by international customers as the world's leading performance. We have delivered 160,000+ successful migrations for 60,000+ customers worldwide. Currently, we are the official partner of various prominent eCommerce platforms such as Shopify, Magento, X-Cart, Shift4Shop...
LitGroup is rapidly expanding worldwide, and we are constantly looking for talents with the passion and drive to become an important part of a fast-moving and dynamic team. Now, we are looking for a Content Marketing Executive to take our brand to the next level.
Working time: From Monday to Saturday Morning
Working location: 10th Floor, Lilama Office Building, no.56 To Huu street, Trung Van ward, Nam Tu Liem district, Hanoi.
For more details, please visit us:
Website: [protected info] and [protected info]
Nhân viên Customer Service
Tính chất công việc: Toàn thời gian - Chuyên môn: Hành chính, Nhân sự - Địa điểm: Hà Nội - Mức lương: Từ 10 Triệu - Dưới 15 Triệu VNĐ / Tháng; Từ 8 Triệu - Dưới 10 Triệu VNĐ / Tháng - Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng!
JOB DESCRIPTION
Capture customer requirements, answer product and service questions; and suggest information about other products and services.
Coordinate with the Tech Support team to deploy services for customers.
Acknowledging and resolving customer complaints.
Collect customer reviews about service quality.
REQUIREMENTS
Proficient in English speaking and writing skills: Ielts 6.0 or Toeic 750
Self-study, independent work, and good teamwork skills
Willing to engage in more work shifts
Experience in customer service, basic IT knowledge, and an e-commerce website is an advantage.
BENEFITS
Income: Basic Salary: 9.000.000 - 15.000.000 VND/month + Bonus KPI + Allowance
Receive a satisfactory salary based on actual working performance. Flexible pay raises for good working results.
Computers are available or a depreciation cost of VND200,000 is provided for a personal laptop/month. The monthly parking fee is covered.
Bonus for Tet holidays, 13th-month salary, and good performance.
Improve English skills: Writing and reading.
Enhance communication skills and presentation skills
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 10/6/2024
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW