Mô tả công việc
Handle all shipments (for import, export for both sea & air)
Receive information from foreign agents, domestic customers, colleagues in the company to quote door to door costs (including: shipping charges, loading, inspection, import license ..., depending on the different request)
Handle consolidation cargo
Co-operate well with partners/ co-workers (customs, forwarders, carriers, trucking companies...) to provide good service to customer & also avoid any trouble.
Customer service carefully.
Response and discuss to customers some information related to shipments such as cost incurred, missing documents...
Effectively solve customers' complaints (if any). Connect closely to customers to avoid/to solve any problem (if any)
Check rate and serve for bidding. Collect and check rate: ocean freight/air freight/trucking rate/customs rate to make sure the best rate for bidding
Report to Director for any irregularity.
Check customs rate in any case.
Check customs condition for all kinds of shipments (import/export, sea/air)
Yêu cầu
Graduated from University (special Foreign Trade / Maritime University)
Over 2 years' experience in shipping operations/customer services
Ocean and Air business handling
Have experience handle cargo to Cambodia, USD.
Customs clearance handling (if can)
Trucking arrangement and warehousing business
Customer service
Good relationship with Ocean/Air carriers for sourcing better freight rates
Experience consulting Customs procedures and other procedures related to import and export services/ Control customs department
Having a good relationship with the Customs department, the Ministry of Industry and Trade, ...;
Mastering and understanding of knowledge and legislation on transport, warehouse management.
Strong customer service
Good written and spoken English (required)
Quyền lợi
Competitive salary, depending on capacity.
Be trained internally or externally depending on job requirements
To enjoy the social insurance, health insurance, unemployment insurance, annual leave, allowances, in accordance with the Labor Law.
Be entitled to the salary increase, periodic bonus for the achievements, initiatives and exceeding the target plan ... according to the company policy.
Professional, dynamic, friendly working environment.
Bảo hiểm xã hội, Bảo hiểm sức khỏe, Thưởng tháng 13
Thông tin khác
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 08:00 đến 17:00)
Thứ 7 (từ 08:00 đến 12:00)
Thông tin chung
Nơi làm việc
- - Hà Nội: 11rd Floor, Hapulico Bldg, No1, Nguyen Huy Tuong Str, Phường Thanh Xuân (quận Thanh Xuân cũ)
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 24/07/2026
