Nhân viên IT cho công ty thương mại của Nhật

Mô tả Công việc
I. Development and compliance
Develop new company website, company intranet and other system
Develop and implement IT policy and best practive guides for the organization
Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs
Execute and manage change for continuous improvements (time, cost and quality)
II. Managed services support
Contact vendors and procure IT software, hardware, network
Work with Head-quarter IT department, discuss and implement the IT solution
Work with users to improve on generation of reports, automate if possible
Manage Active Directory, user accounts, permission
Set up new destop/laptop; install and configure hardware, software; provide hardware/software user manual and individual training for staff
Troubleshooting and manage destop/laptop, and other IT equipments such as photo-copier, printer, telephone, etc.
III. Network/server & voice support
IV. Service management
Run regular checks on network and data security
Identify and act on opportunities to improve and update softwate and system
Support IT audit as per request from Head-quarter
Run and share regular operation system report with Management
Oversee and determine timeframes for major IT projects including system updates, upgrades, migration and outages
Monthly reporting (Number of call, Number of incidents)
Prepare user-friendly procedure manual, IT security manual
Record server and network information, maintainance and vendor contact information
Maintain software and IT related licenses, track the equipment warranties and service renewal before expiry.