Nurse Manager

Management Duties• Will ensure that a high standard of patient care, nursing care and practice is provided by nursing staff. Will promote health and achievement of patient goals through assessment, planning, implementation and evaluation in the delivery of patient care in full accordance with company/clinic policies and procedures (POPs).• Will work with doctors and other members of the health care providers in order to establish and maintain effective patient care.• Will be responsible for the direct supervision of nursing staff in their areas. Will ensure that efficient nursing care is provided according to POPs• Will work with the Clinic & Operation Manager and Clinical Director to maintain and develop clinical nursing skills and knowledge.• Will ensure that confidentiality is maintained for clients.• Will manage nursing rosters. Will be responsible for managing overtime effectively as per company regulations.• Will provide a high standard of customer and telephone service and set a good example to other staff members consistently.• Will ensure that clinic nurses have a good working knowledge of the cost estimation process. All patients requiring ongoing care require a cost estimation• Will ensure that clinic nurses have a good working knowledge of the admission and billing processes where required• Will conduct monthly infection control audits and report findings to the Clinic & Operation Manager.• Will conduct incident or accidents review according to the POP with the Clinic & Operation Manager.• Will be responsible for all inventory and stock control of supplies in the clinic. Will liaise with the clinic manager and pharmacist and accounting department.
Nursing Care• Will be responsible for the delivery of a high standard of nursing care in the clinic• Will ensure that all nurses demonstrate competency in all procedures contained in the Raffles Medical Nursing skills assessment doc.• Will ensure that all nurses carry out procedures ordered by the doctor in a timely accurate and safe manner.• Will administer medicines, injections and vaccinations as ordered by the doctor, giving all appropriate information to the patient and ensuring medication is checked according to standard operating procedure.• Demonstrates the ability to provide emergency room care & assist in resuscitation efforts.• Will prepare laboratory specimens as per Raffles Medical Standard Operating Policies and Procedures (POPs)• Will supervise and participate in the on call duties if requested. Will participate in the on-call roster and adhere to the on-call procedures.• Will supervise and participate in the escort of patients as required and directed by the Clinical Director and the Clinic & Operation Manager• Will supervise and participate in the escort patients to and from outside service providers for diagnostic tests.• Will maintain a high level of nursing care and professionalism during patient escorts
Clinical Governance• Will read, understood and acknowledge compliance with the Raffles Medical standards for medical facilities and Policies and Procedure.(POP's) and make sure staff are compliant• Will monitor the nursing documentation as per Raffles Medical Policies and Procedures (POPs) and provide a signature to every entry in a patient file.• Will be competent in all procedures contained within the Raffles Medical Skills Assessment Manual making sure that nursing staff are competent in these processes• Will comply with Raffles Medical Policies and Procedure on the administration of patient records.
Patient's Rights and Confidentiality• Will maintain confidentiality of all information related to Raffles Medical business and clients• Will have a good working knowledge of patient rights in relation to consent & withdrawal of consent.
Customer Services• Will facilitate effective teamwork and good channels of communication between departments.• Will achieve a high standard of customer service & telephone technique.• Will immediately notify the Clinic Manager or CMO of any patient complaints or possible patient complaints and will attempt to deal with the complaint in a sensitive manner .• Will promote the work of Raffles Medical to other organizations.
Health and Safety• Will report accidents and incidents immediately to the Clinic Manager using the Risk Management System• Will ensure that all safety & security considerations are considered in work practices.• Will be conversant in Fire Safety procedures
Infection Control• Will observe standard precautions at all times as per with Raffles Medical Standard Infection Control Manual.• Will have a good working knowledge of additional precautions that may be required for infectious patients.• Will demonstrate a thorough knowledge of cleaning and sterilizing procedures as required by Raffles Medical POP and make sure staff follow these requirements
Medical Equipment• Will be competent in the use of all medical equipment and be able to train the nursing staff in the use of the equipment• Will check functioning condition of all medical equipment on each shift and prior to home visits and restock as required.• Will report any abnormalities or faulty equipment to the clinic manager
Professional Development• Will maintain professional development in relation to current international standard Nursing skills and knowledge• Will actively participate in the ongoing education of nurses• Will attend training and meetings as and when required.• Will carry out a six monthly performance review of all nursing staff with the Clinic and HR managers