[Online] Công Ty WorkJoy Group Tuyển Dụng Chuyên Viên Client Success Full-time 2025

COMPANY INTRODUCTION
Địa điểm: Khác - Loại hình công ty: Công ty Việt Nam - Lĩnh vực kinh doanh: IT (Lập trình, Công nghệ thông tin, Internet, ...); Truyền Hình, Báo Chí; Tư Vấn Chiến Lược Quản Trị Kinh Doanh; Marketing, Nghiên Cứu Thị Trường, Sự Kiện, Quảng cáo, Truyền Thông, Thiết Kế Đồ Hoạ; Khác - Quy mô công ty: Vừa (50 - 249 người có BHXH) - Website: [protected info]
We are Workjoy Group, a company based in Singapore that supports our clients in the workflow such as administration, HR & Human Capital, Marketing and Sales, and other consultancy services.
Client Success Executive
Địa điểm: Khác - Tính chất công việc: Online; Toàn thời gian - Chuyên môn: Dịch vụ khách hàng/ Vận hành - Kinh nghiệm: Yêu cầu ứng viên có kinh nghiệm; Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng! - Mức lương: Từ 15 Triệu - Dưới 20 Triệu VNĐ / Tháng
JOB DESCRIPTION
Job Description
Our client in the beauty and aesthetics industry is seeking a Client Success Executive to support and manage client relationships/ requests. The ideal candidate is organized, dependable, and capable of handling customer support requests efficiently and independently.
Key Responsibilities:
Handle inbound customer inquiries via WhatsApp, social media, and calls (approximately 100 texts per day).
Provide timely, accurate, and courteous responses to customer queries about treatments, promotions, and appointments.
Maintain strong follow-up and relationship-building to ensure repeat visits and satisfaction.
Coordinate with internal teams to ensure smooth customer experience and resolution of issues
Maintain detailed records of customer interactions and feedback in the CRM system.
Support ad-hoc administrative or coordination tasks related to customer engagement.
How to apply: Send your resume to [protected info]ers and include a short introduction video of yourself in English (1-3 minutes). This will help us evaluate your English communication skills before proceeding to the next stage.
(Example: Can provide an explanation about your work experience, motivation for job change, career aspirations, strengths and weaknesses)
REQUIREMENTS
Requirements:
Prior experience in customer service, online chat support, or client coordination preferred.
Proficiency in English and preferably Mandarin to liaise with Mandarin-speaking clients.
Pleasant and confident communication skills, with a clear and engaging voice.
Excellent interpersonal, empathy, and problem-solving abilities.
Self-motivated, persuasive, and goal-oriented with proven sales or tele-sales experience.
Passion for beauty, aesthetics, and wellness is an advantage.
BENEFITS
Benefits/ Working Hour:
Join a fast-growing, dynamic team working closely with Singaporean colleagues.
Working schedule: Monday to Friday: 9:00 AM - 8:00 PM / Saturday: 10:00 AM - 7:00 PM / Sunday: Rest day
Salary: SGD 700/month + Commission
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 31/12/2025
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW