[Online-HN] Công Ty Vận Tải Hàng Hóa Kuehne+Nagel Tuyển Dụng Air Logistics Intern - Operational Care (1 year) 2026

How you create impact
You will be enabling transport activities by executing bookings, entering orders + generating all required export/import documentation while liaising with our Customer Care Teams (CCL) + Revenue Care (RCC) teams to ensure all requirements are met (in a timely and efficient manner). As always, these activities are in line with all relevant governance + regulatory requirements.
To create/complete shipment details in our internal transport management system, coordinate with all involved stakeholders + organize transport based on the customer promise, obtain DG approvals where required, escalating discrepancies as required.
To monitor + report on the operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting.
To create files for consolidation (Export) or de-consolidation (Import).
To review + ensure alignment of shipping instructions including clarifying any deviations or conflicts while taking country regulations, export/import compliance, rate + routing information into consideration
To accurately submit/issue all required documentation within 24 hours of departure in a timely manner.
To ensure departure + arrival confirmations (or deviations v. scheduled) are shared with CCLs.
To ensure cost awareness + efficiency through timely, accurate cost/revenue updates including profit maximization by providing cost awareness to the CCLs + RCC.
To support + resolve claims + disputes.
What we would like you to bring
Bachelor degree in International Business/Supply chain/Logistics (related educational background is acceptable).
Having at least 2 years working experience in Air Logistics Operations (Import/ Export).
Good knowledge about international freight forwarding, logistics and import - export.
Careful, responsible, detail-oriented, able to work under pressure.
Able to work on the weekend and night shifts (details will be shared during the interview).
Having good customer service, task and time management & communication skills.
Good command of English (both verbal & written).
What's in it for you
Conditions: attractive compensation & benefits.
Health promotion: sports and wellness offers, company health insurance,...
Equipment & working environment: laptop and company modern working facilities,...
Perspective: Training offers for professional and personal development.
Teamwork: familiar working atmosphere, various team and company events,...
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