[Online-HN/HCM] Công Ty Pyramid Logistics Tuyển Dụng Thực Tập Sinh Logistics, Nhân Viên Chăm Sóc Khách Hàng Part-time/Full-time 2026

GIỚI THIỆU CÔNG TY
Địa điểm: Hồ Chí Minh; Hà Nội - Loại hình công ty: Công ty Việt Nam - Lĩnh vực kinh doanh: Logistics, Xuất Nhập Khẩu, Vận Tải, Chuyển Phát Nhanh - Quy mô công ty: Nhỏ (< 49 người có BHXH) - Website: Không có - Fanpage: Không có
PYRAMID LOGISTICS VIETNAM CO.,LTD founded in 2018, is an enterprise specializing in international freight forwarding and Vietnam inland services. Our company, based in Ho Chi Minh City and Ha Noi City, continues to seek opportunities to provide high quality services to foreign trade manufacturers, domestic and overseas peers, cross-border e-commerce enterprises and other various types of customers.
VISION:
Our vision is to be a trusted premier logistics service provider that should keep us knots ahead of competitors.
MISSION:
Our Mission is to offer a high quality and cost effective end-to-end supply chain services with strong emphasis on operational efficiency through our efficient global network.
CUSTOMER CARE LOGISTICS - FULLTIME - HCM
Địa điểm: Hồ Chí Minh - Tính chất công việc: Toàn thời gian - Chuyên môn: Bán hàng (Sales) - Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng! - Mức lương: Thỏa thuận
MÔ TẢ CÔNG VIỆC
You will support customers by providing helpful information, answering queries, + responding to
complaints and feedback.
Utilizing your strong forwarding + market knowledge, you will provide front line support for customers
to ensure customer satisfaction with our products, services + features.
 To drive customer engagement, satisfaction, retention + reactivation in close cooperation with
Field Sales and the Operational Care.
 To establish + strengthen operational relation to customer contact(s) through daily interactions,
regular care visits + pro-actively advising + consulting to ensure customer satisfaction.
 To qualify customer inquiries + provide quotations within the given price band, then following up
to ensure quotations are accepted + closed.
 To support customer onboarding in line with working instructions.
 To document, resolve, analyze all complaints and feedback then identify, share + eliminate root
causes.
 To create, review + refine customer reports.
 To ensure delivery against all financial targets + strategic objectives.
 To update shipment status timely to customer.
 To update and input buying cost & selling price in details into SALE's system accurately and
completely.
 To coordinate with the Cust Leader to understand and correctly execute the handling procedures
for complex cases or those with unclear directions.
 To collaborate with Finance to check Debit/SOA from providers, response and ensure cost is
billed exactly.
Your day begins with reviewing shipment status details + new customer orders for completeness. You will
then work with our Operation Care teams to ensure all operational delivery tasks are achieved as per the
customer promise. Every day will be different but will always focus on the customer.
During your day you will interact regularly with your customers via different media to solve challenges,
give advice, offering rates + options for future bookings.
You will attend meetings with your colleagues to discuss our customer promise key performance
measurements + brainstorm about options for improvements. Your analysis of your own customer
portfolio against these measurements will be a critical input to each of these discussions
YÊU CẦU ỨNG VIÊN
 Strong focus on customer + stakeholder relationships
 Strong time management
 Good command of English
 Ability to concentrate, working under high pressure, accuracy, patience, team-working
CHÍNH SÁCH ĐÃI NGỘ
· Competitve salary; 13th month salary bonus, productivity bonus;
· Team building, Company trip;
· Social insurance, additional health insurance, periodical health check;
· 12 days annual leave;
· Annual salary review;
· Professional, dynamic and friendly working environment;
CÁCH THỨC ỨNG TUYỂN
Ứng tuyển qua nút ỨNG TUYỂN ONLINE dưới đây.
Hạn cuối: 23:59 ngày 16/8/2026
Lưu ý: Do hạn chế về mặt thời gian, chúng tôi có thể sẽ chỉ phản hồi kết quả ứng tuyển qua email cho các ứng viên được chọn. Trong và sau khi ứng tuyển, vui lòng thường xuyên kiểm tra cả hòm thư Spam hoặc Promotions (Quảng cáo) để không bỏ sót bất cứ thông báo nào từ chúng tôi.
ỨNG TUYỂN ONLINE
CUSTOMER CARE LOGISTICS - FULLTIME - HA NOI
Địa điểm: Hà Nội - Tính chất công việc: Toàn thời gian - Chuyên môn: Bán hàng (Sales) - Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng! - Mức lương: Thỏa thuận
MÔ TẢ CÔNG VIỆC
You will support customers by providing helpful information, answering queries, + responding to
complaints and feedback.
Utilizing your strong forwarding + market knowledge, you will provide front line support for customers
to ensure customer satisfaction with our products, services + features.
 To drive customer engagement, satisfaction, retention + reactivation in close cooperation with
Field Sales and the Operational Care.
 To establish + strengthen operational relation to customer contact(s) through daily interactions,
regular care visits + pro-actively advising + consulting to ensure customer satisfaction.
 To qualify customer inquiries + provide quotations within the given price band, then following up
to ensure quotations are accepted + closed.
 To support customer onboarding in line with working instructions.
 To document, resolve, analyze all complaints and feedback then identify, share + eliminate root
causes.
 To create, review + refine customer reports.
 To ensure delivery against all financial targets + strategic objectives.
 To update shipment status timely to customer.
 To update and input buying cost & selling price in details into SALE's system accurately and
completely.
 To coordinate with the Cust Leader to understand and correctly execute the handling procedures
for complex cases or those with unclear directions.
 To collaborate with Finance to check Debit/SOA from providers, response and ensure cost is
billed exactly.
Your day begins with reviewing shipment status details + new customer orders for completeness. You will
then work with our Operation Care teams to ensure all operational delivery tasks are achieved as per the
customer promise. Every day will be different but will always focus on the customer.
During your day you will interact regularly with your customers via different media to solve challenges,
give advice, offering rates + options for future bookings.
You will attend meetings with your colleagues to discuss our customer promise key performance
measurements + brainstorm about options for improvements. Your analysis of your own customer
portfolio against these measurements will be a critical input to each of these discussions.
YÊU CẦU ỨNG VIÊN
Strong focus on customer + stakeholder relationships
Strong time management
Good command of English
Ability to concentrate, working under high pressure, accuracy, patience, team-working
CHÍNH SÁCH ĐÃI NGỘ
· Competitve salary; 13th month salary bonus, productivity bonus;
· Team building, Company trip;
· Social insurance, additional health insurance, periodical health check;
· 12 days annual leave;
· Annual salary review;
· Professional, dynamic and friendly working environment;
CÁCH THỨC ỨNG TUYỂN
Ứng tuyển qua nút ỨNG TUYỂN ONLINE dưới đây.
Hạn cuối: 23:59 ngày 16/8/2026
Lưu ý: Do hạn chế về mặt thời gian, chúng tôi có thể sẽ chỉ phản hồi kết quả ứng tuyển qua email cho các ứng viên được chọn. Trong và sau khi ứng tuyển, vui lòng thường xuyên kiểm tra cả hòm thư Spam hoặc Promotions (Quảng cáo) để không bỏ sót bất cứ thông báo nào từ chúng tôi.
ỨNG TUYỂN ONLINE
Thực tập sinh Logistics
Địa điểm: Hồ Chí Minh - Tính chất công việc: Thực tập; Toàn thời gian; Bán thời gian; Online - Chuyên môn: Xuất nhập khẩu, Logistics - Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng! - Mức lương: Thỏa thuận
MÔ TẢ CÔNG VIỆC
·Assist in tracking and updating the status of orders and shipments.
· Support operations related to transfers, warehousing, and relevant departments.
· Handle data entry, documentation, and reporting tasks.
· Perform other duties as assigned by the supervisor and management.
YÊU CẦU ỨNG VIÊN
· 4th-year student or recent graduate in Logistics, Import-Export, or related fields.
· Proficiency in basic office software (Word, Excel).
· Meticulous, responsible, and proactive in work.
· Eager to learn and motivated to develop a career in the logistics industry.
CHÍNH SÁCH ĐÃI NGỘ
• Receive a percentage of profit like a sales representative if a customer generates revenue.
• Receive training in practical knowledge and processes in the field of Logistics.
• Gain exposure to operations, warehousing, and supply chain management.
• Dynamic and professional working environment.
• Opportunity to be considered for a permanent position after the internship.
• Flexible working hours to suit your study schedule.
• No daily office presence required.
• Remote work is possible in specific cases.
CÁCH THỨC ỨNG TUYỂN
Ứng tuyển qua nút ỨNG TUYỂN ONLINE dưới đây.
Hạn cuối: 23:59 ngày 16/8/2026
Lưu ý: Do hạn chế về mặt thời gian, chúng tôi có thể sẽ chỉ phản hồi kết quả ứng tuyển qua email cho các ứng viên được chọn. Trong và sau khi ứng tuyển, vui lòng thường xuyên kiểm tra cả hòm thư Spam hoặc Promotions (Quảng cáo) để không bỏ sót bất cứ thông báo nào từ chúng tôi.
ỨNG TUYỂN ONLINE