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Mô tả công việc
- Able to guide, to monitor and motivate
- Customer Service Team
- Housekeeping Team
- Security team
- Working with them as a team - executing all specific tasks
- Be able to teach and show all of the above teams to handle multiple tasks, whether it be data inputting, phone operating, make appointments, payment transactions, solve guest & members concerns, have excellent organizational, interpersonal, motivational and communication, skills.
- Be a self starter, be professional, honest, have excellent integrity and work ethic, be responsible for following all company polices and procedures, be able to work flexible hours, be a team building, self starter - take direction from Operation Director.
- Will be the direct/indirect supervisor of the following departments:
- Customer Service & Reception
- Technical Knowledge - Fitness, GX, Yoga, etc
- House Keeping Department: Maintenance and Cleaning of entire Center and Equipment& Maintenance.
- Juice Bar, Pro Shop
- Security Department
- Membership Consultant
- Assistant Manager/Supervisor
- Coordinate, Promote & Create Join Membership and Promotion with Elite Spa and Spa Manager.
- Work with above listed departments to carry out staff training and development.
- Conduct employee evaluations with the Assistant Manager on the above listed departments.
- Conduct discipline interviews for all problems that arise with the above listed departments and
- Take any disciplinary action necessary.
- Interview, hire and train new Instructors, Attendants Membership Consultant and other when necessary.
- Interview, hire and train other staff when necessary.
- Work with the staff to establish new programs and to evaluate current programs with respect to profitability and meeting member's needs.
- Communicate regularly with the Membership Consultant as to progress of membership sales and potential leads.
- Develop good communication among employees and members.
- Work diligently to keep up club morale.
- Actively sell memberships. Bring more bodies in.
- Organize and attend weekly staff/management meetings.
- To actively look at where the center can improve revenues and cut expenses without taking away services from members. Take nothing for granted check everything.
Keep abreast of industry trends through readings, communication with other clubs and by attending industry, seminars and meetings.
- Perform other duties as assigned by the Operations Director, Clubs Director
- Working at Elite Vĩnh Trung, Đà Nẵng
* Benefits:
- Social Insurance, Health Insurance 24/24.
- Meal allowance.
- Team Building, holiday, annual leave.
- Get the incentive policies for employees for the services of BIM Group, such as: Z Pizza restaurant, Spa center, Halong Plaza hotel, ...
Yêu cầu
- Must be neat, well-groomed, punctual, athletic looking, a non-smoker, friendly, outgoing personality, trustworthy and honest.
- Must exhibit enthusiasm for the club, employees and for the job.
- Must convey to employees and members, a positive attitude about the club and the management of the club.
- Must be a patient and courteous listener, able to put people at ease and show empathy.
- Must have a desire and an ability to work with employees to develop their skills and enthusiasm for their jobs.
- Must have a good self image and be able to command the, respect of the employees and members.
- Must be friendly and demonstrate outgoing personality to members of club and refrain from personal involvement with members.
- Company polices practices and procedures.
- Principles of supervision, training and performance evaluation.
- Strong organization skills.
- Excellent interpersonal and communication skills.
- Emergency and safety procedures.
- A college degree with a major in business preferred.
- At least 3 years working experience with a multi recreational facility in Management Position
- Speak, understand, read and write English well
- Must have demonstrated good management skills. Must have good math skills and the ability to understand a budget and financial statement.
- Must have good understanding and execution business and HR management and Management system for operational and finance
- Must have good understanding of club operation management (customer service, housekeeping and facilities management)
- Must have Marketing and Promotional Skill to create "Pro-Active" Promotion Activities for New Membership Sales and Retention.
- Support Sales and Marketing Team to create New Membership Promotion & Membership Retention activities
- Must exhibit good organizational and time management skills.
- Must have good teaching and motivational skills.
- Must exhibit and demonstrate excellent leadership Attributes'
Quyền lợi
Thưởng cuối năm
Máy tính xách tay
Tập luyện miễn phí, giảm giá các thương hiệu khác cùng Tập đoàn
Thông tin chung
- Ngày hết hạn: [protected info]
- Thu nhập: Thỏa thuận
