Operation Staff (Age: 23-27)

1. Inbound:
• Checking and writing email to customer, agent in oversea.
• Received shipping advice or handling instruction of new shipment from Sales Team, Agent.
• Provide the shipping advice to agent and request agent to contact supplier for details information of goods and arranging ETD accordingly. Request to book via the carrier as nominated.
• Follow up and ready support to agent for any requirement.
• Request agent to provide pre-alert right after ETD or least 1-2 days before ETA and checking HB/L before submitting Manifest.
• Fax/ Email HB/L to carrier's agent at destination for filing manifest. This work's least 1-2 days before ETA, up to carrier.
• Contact with carrier to give arrival times for any shipment.
• Arrange to collect D/O from carrier's agent right after arrival notice.
• Fax/ Email notice vessel arrival to Consignee/ Notify and confirm this.
• Issue D/O, Arrival notice, Debit/credit note then.
• Complete file and pass to Accounting dept. for payment information and invoice.
• Monthly report P/L to Manager.
2. Outbound:
• Follow up all outbound email.
• Send quotation.
• Work with shipping line regarding to export cargo by sea or air.
• Issue B/L, invoice, debit, SOA, send to aboard.
• Follow up all commodities, get the list of trucking Company.
• Solve problem if any.
• Set up and maintain relationship with shipping line and customer.
• Report benefit and lose monthly.