Operation Supervisor ( Customer Service )

- Select quality suppliers and independently complete communication and negotiation to help the company establish an effective logistics model
- Manage operation team and report weekly to complete company performance assessment
- Familiarize warehousing. Local transportation. International transportation and import and export customs clearance business, control overseas logistics risks, reduce overseas logistics costs
- Ensure daily operations are completed as per Import/ export procedures.
- Well co-ordinate with relevant team (Sale/ export, Import/ Logistics/ Invoicing) to make sure whole process is properly follow.
- Handle documentation for import- export shipments from get booking until close a file, including main jobs below:
Check and update schedules of carriers, airlines, co-loaders as required to clients/sales; and send the booking upon request of sales/client, Get booking with carrier/ co-loader
Make all documents (billing, filling AMS/ACI/AFR, sending pre-alert, do payment ....) to finish the import - export process
Open customs declarations.
Follow and report cargo schedule
'- Daily update data into company's system.
'- Assist and report to Operation Manager.
'- Others jobs as per BOD's requirements