Mô tả công việc
Responsibilities:
• Lead and manage the overall operations function of the branch, including back-office processing, settlement, payment operations, account services, and operational support activities.
• Develop, implement, and monitor operational policies, procedures, and internal controls to ensure compliance with the Bank's policies and regulatory requirements.
• Oversee daily operational activities to ensure accuracy, efficiency, and timely processing of transactions.
• Coordinate with other departments (e.g., Finance, Risk, Compliance, IT, Front Office) to ensure smooth business operations.
• Ensure compliance with regulatory reporting, internal operational standards, and risk control requirements.
• Identify operational risks and implement appropriate mitigation measures to strengthen the control environment.
• Lead system implementation, process improvement, and automation initiatives to enhance operational efficiency.
• Manage and develop the operations team through training, coaching, and performance evaluation.
• Act as the key contact point for operational matters with Head Office, regulators, and external service providers.
• Prepare periodic operational reports for management and support audits, inspections, and regulatory reviews.
Yêu cầu
• Bachelor's degree in Banking, Finance, Accounting, Business Administration, or related fields.
• Minimum 12 years of experience in banking operations, including at least 3 years in a managerial role.
• Strong knowledge of banking operations, payment systems, settlement, internal controls, and regulatory compliance.
• Experience in branch setup, core banking operations, and operational risk management is preferred.
• Strong leadership, problem-solving, and team management skills.
• Good command of English; Korean language proficiency is an advantage.
Quyền lợi
Thưởng
Competitive compensation and benefits package
Chăm sóc sức khoẻ
Full social, health, and unemployment insurance in accordance with Vietnamese labor laws
Annual health check-up
Nghỉ phép có lương
Annual paid leave and public holidays
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Thông tin khác
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Thông tin chung
Nơi làm việc
- 17th floor, East tower, Lotte Center Hanoi, 54 Lieu Giai, Giang Vo ward, Hanoi
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 25/06/2026
