Operations Assistant

Mô tả Công việc
Job Summary
The Operations Assistant supports daily operational activities to ensure smooth coordination between sales, logistics, suppliers, customers, and internal departments. The role is responsible for document preparation, shipment follow-up, inventory coordination, and administrative support related to operations activities.
Key Responsibilities
Coordinate with suppliers, sales team, warehouse, and logistics partners regarding orders, deliveries, and shipments.
Prepare and manage operational documents including contracts, purchase orders, invoices, shipping documents, and delivery records.
Follow up on shipment schedules, returns, complaints, and delivery adjustments, and provide updates to related departments/customers.
Monitor inventory and stock reconciliation
Maintain operational records, filing systems, and basic sales/logistics reports.
Coordinate with the accounting team regarding payments, expenses, and related documents.
Support office administration: draft and update templates, translate documents from Vietnamese to English if needed, travel arrangements, welcome and assist guests/visitors at the office, compliance with company procedures.
Perform other tasks assigned by the manager.