Mô tả công việc
What you will do
• Provide daily coordination support to operational and clerical teams, ensuring smooth workflow and task completion across various departments.
• Assist the manager with administrative tasks such as scheduling, documentation, and communication to facilitate efficient operations.
• Oversee service assurance and customer service activities, addressing inquiries and resolving issues promptly.
• Lead team to handle smoothly customs clearance procedure of IB & OB shipments daily to meet KPI (OTC - on time clearance)
• Work with Customs officer to settle issues (if any) relating to customs clearance progress
• Implement and maintain quality management practices to uphold service standards and customer satisfaction.
• Monitor and control network operations to optimize efficiency and minimize disruptions in service.
• Support the customer service and support group in resolving customer queries and enhancing client relationships.
• Manage contract sourcing and negotiations to secure reliable service providers and vendors.
• Ensure compliance with regulations and safety standards for handling dangerous goods during operations to mitigate risks.
Yêu cầu
You will be a great fit if you have:
Minimum Education: College or equivalent
Minimum Experience: Four (4) years of relevant work experience
• Customs professional certificate is preferable
• Leadership skills; Team working skills; Problem solving skills; planning & organizing skills.
• Accuracy & attention to detail.
• Able to communicate in English (both written and verbal skills).
What you can expect
• Attractive remuneration package includes:
- Contractual Bonus
- Tuition Assistance
- Holiday Bonus
- Performance Incentive for KPI achievement.
• Spread your wings and take ownership of your career with opportunities to advance through internal promotions, job rotations, training and leadership programs and cross-functional projects.
• Complimentary 24/7 access to our learning platforms to support you in becoming who you want to be.
• Health & wellness, employee assistance, and rewards and recognition programs
• Special employee discounts on shipping, travel, and more
Quyền lợi
Thưởng
Contractual Bonus
Holiday Bonus
Performance Incentive for KPI achievement
Chăm sóc sức khoẻ
Health & wellness, employee assistance, and rewards and recognition programs
Đào tạo
Tuition Assistance
Opportunities to advance through internal promotions, job rotations, training and leadership programs and cross-functional projects
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Thông tin khác
NGÀY ĐĂNG
[protected info]
CẤP BẬC
Trưởng phòng
NGÀNH NGHỀ
Hậu Cần/Xuất Nhập Khẩu/Kho Bãi > Xuất Nhập Khẩu & Thủ Tục Hải Quan
KỸ NĂNG
Custom Clearance, English Communication, Phân Loại Hàng Hóa, Xuất Nhập Khẩu, Điều Phối Vận Tải
LĨNH VỰC
Vận tải
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
4
QUỐC TỊCH
Không hiển thị
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Thông tin chung
Nơi làm việc
- Sân bay Nội Bài, Xã Nội Bài, TP Hà Nội
- 6 Thăng Long, Phường Tân Sơn Nhất, TP Hồ Chí Minh
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 05/06/2026
The Company At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world's GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our...
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