Order Operations & Accounts Receivable Specialist

OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world's critical infrastructure and securing our way of life.
The Position
We are looking for a Temporary Order Operations & Accounts Receivable Specialist to join our team on a 6-month contract.
This role will provide day-to-day support to the Order Operations and Accounts Receivable teams, including sales order processing, invoicing, payment follow-up. The position will work closely with Sales, Finance, and other relevant departments to help ensure orders and invoices are processed accurately and on time.
This opportunity is suitable for a detail-oriented and organized candidate who is interested in gaining hands-on experience in Order Management, and Accounts Receivable.
What You Will Be Doing:
Assist with the processing and review of sales orders, customer invoices, and license-related requests.
Coordinate with Sales, Finance, and other relevant teams to collect and verify information required for order and invoice processing.
Support the preparation and issuance of customer invoices, including checking billing information, applicable fees.
Coordinate with the Accounts Receivable to monitor outstanding invoices and payment status.
Assist with internal and external follow-up on outstanding payments with distributors, partners, resellers, and customers when required.
Respond to basic invoice, and escalate more complex matters to the appropriate team member.
Help ensure transactions are properly and completely recorded in the relevant systems.
Support the Sales team in addressing operational or billing issues that may arise before or after a deal is closed.
Assist with documentation and information requests for internal and external audits.
Follow company policies, procedures, approval processes, and internal controls.
Perform other related Order Operations and Accounts Receivable support tasks as assigned.
What We Need from You:
College/University student, fresh graduate, or candidate with 0-3 year of relevant experience.
Background in Accounting, Finance, Business Administration or a related field is preferred.
Basic understanding of accounting, invoicing, Accounts Receivable, or sales order processes is an advantage.
Comfortable working with Office tool.
Good attention to detail and accuracy when working with numbers, transactions, and supporting documents.
Good organizational and follow-up skills.
Able to communicate effectively with different teams.
Basic to written and verbal English communication skills.
Willing to learn new systems, business processes, and operational workflows.
Able to work independently with guidance.
It Would Be Nice If You Had:
Experience or exposure to the following is a plus:
Accounts Receivable, Sales Order / Order Management.
Customer invoicing.
ERP or accounting systems such as NetSuite.
CRM systems such as Salesforce, Sugar.
Familiarity with AI tools such as ChatGPT, Claude, or similar platforms is a plus.
Working with distributors, resellers, partners, or international customers
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.