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Mô tả công việc
To check and supervise all operations of the restaurant before opening hours in order to immediately fix any problem for the best quality service.
To be responsible for following up, directing, supervising and supporting staff to well perform customer service tasks, introduce food and beverage, ensure the quality and standards of service.
To regularly check, follow up the quality and quantity of food, food delivered from kitchen, bar to guests.
Assist in processing the daily cash sheets in conjunction with another supervisor, captain and manager.
Work with other departments to supervise all aspects of stock deliveries and accurate and updated data records.
Support other supervisors and F&B Attendant at peak times, reviewing customer surveys to develop and implement ways to improve customer service.
Resolving customer complaints in a professional manner.
Reviewing customer surveys to develop and implement ways to improve customer service.
Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
Checking in on dining customers to enquire about food quality and service.
Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
Yêu cầu
1. Knowledge & Experience
Vocational diploma or degree in Hospitality.
Minimum 1-2 years of experience in similar position.
Knowledge of Hotel PMS ( Opera/ Protel/ Smile...) and basic skills of Microsoft Office.
Good English communication skill.
2.Competencies:
The ability to work in a fast-paced environment.
The ability to stand for extended periods.
Must present a well-groomed appearance.
Good knowledge of food and beverage is required.
Strong management skills.
Excellent organizational skills.
Effective communication skills.
Excellent guest service skills. Ability to respond to handle difficult or stressful situations with tact and diplomacy.
Quyền lợi
1. Salary and Allowances
Full Salary & monthly Service Charge in probation period.
Meal allowance in probationary period.
Support to relocation allowance by ranks.
Home Visit allowance
2. Benefits
Supported housing staff with full amenities and entertainment area.
Support shuttle bus to Hotel.
Support for 2 meals during the work shift.
Uniforms are provided according to Hotel standards.
International working environment, join courses of Hotel Standard
3. Insurance policy
Insurance according to the provisions of Labour law
24/7 accident insurance
Thông tin khác
Địa điểm làm việc
➢ Bà Rịa - Vũng Tàu (Bà Rịa - Vũng Tàu)
Ngành nghề
Giám Sát Dịch Vụ
Tính chất công việc
Toàn thời gian
Yêu cầu về bằng cấp (tối thiểu)
Cao Đẳng
Yêu cầu kinh nghiệm
Không yêu cầu
Thông tin chung
- Ngày hết hạn: 15/01/2022
- Thu nhập: Thỏa thuận
