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Mô tả công việc
Mô tả Công việc
JOB DESCRIPTION
Approach and build up relationships with new customers, maintain relationships and support existing customers.
Collect customers' needs and information related to products and services.
Work closely and coordinate with insurance partners to support customers.
Support customers and suggest solutions, insurance packages to them which are suitable with their needs and budget.
Respond promptly to inquiries from customers and partners.
Follow up contracting with partners and customers.
Handling claims procedure and customers' complaints according to company procedures.
Tracking and closing statement and incentives weekly, monthly.
Research market, evaluate, analyze data to develop products, services and expand business.
Develop and report on resolving service errors/incidents that affect service quality.
Coordinate with the line manager and team to improve, develop the products and service, and to implement new projects.
Prepare weekly and monthly reports.
Coordinate with internal departments to complete related tasks and support each other.
Other tasks assigned by Line manager and GD.
Yêu cầu
Yêu Cầu Công Việc
JOB REQUIREMENTS
Graduated University in Marketing, Economic, Finance or relevant field
One - year experience working in customer services is preferred.
Having experience in the insurance field, having an insurance agent license or insurance brokage license is an advantage.
Customer Orientated mindset
Strong organizational and project management skills.
Attention to details.
Ability to work independently and in a team.
Dedication and reliability.
"Can Do" attitude
Strong Communication skills.
Solid computer skills with ability to learn and work across multiple systems.
Basic English (can speak Chinese is a plus)
BENEFIT
Salary competitive.
Benefit as company policy and labor law.
Insurance of Social, Medical, Unemployed and Premium Health Insurance.
Dynamic and professional working environment
Quyền lợi
Chế độ bảo hiểm
Du Lịch
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Thông tin khác
Địa điểm làm việc
Hồ Chí Minh
Vincom Center, 72, Đường Đồng Khởi, Đường Lê Thánh Tôn, Quận 1, Hồ Chí Minh
Thông tin chung
- Ngày hết hạn: 21/03/2025
- Thu nhập: Cạnh tranh
PSC Viet Nam is an enterprise that provides business management consulting services in enterprises and insurance agency services legally operating in Vietnam market. Office locates at 20th Floor Vincom Dong Khoi, 72 Le Thanh Ton, Ben Nghe Ward, District 1, Ho Chi Minh City.
PSC Vietnam is strategic ...
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