POSM Warehouse & Transportation Service Operation Lead

Summary:
The POS W&T Service Operation Lead is responsible for ensuring daily Warehousing & Transportation (W&T) activities within their scope meet standards and are delivered on time (OTIF). This role oversees the accuracy of the In-Out balance through regular monitoring and checks. Additionally, the Service Operation Lead monitors and manages transportation activities to ensure timely and safe deliveries.
Accountabilities:
Safety and sustainability:
• Understand HEINEKEN's and local rules, standards, and procedures.
• Identify and report unsafe situations.
• Communicate safety messages to the 4PL team.
• Gather information as input for accident investigations
Planning & Strategy
1: Understanding Warehouse and Transportation Plans and KPIs:
• Gain a clear understanding of warehouse and transportation plans and key performance indicators (KPIs). These KPIs might include metrics such as on-time delivery, inventory accuracy, and cost per shipment. Understanding these targets will help you align your efforts effectively.
2: Resource Identification and Prioritization:
• Identify and prioritize resources (both human and material) to meet operational requirements.
• Collaborate with functional departments to optimize 4PL (Fourth Party Logistics) operations.
3: Weekly and Monthly Plan Implementation:
o Execute weekly and monthly plans for warehouse and transportation activities
Understand about the Commercial (COM) working procedure:
• Implement the COM strategy to ensure efficient order processing and customer satisfaction.
• Monitor on-site execution, minimizing delivery errors.
• Understand COM Tasks Aligned with Security Commitments:
• Familiarize yourself with COM tasks that align with our security commitments.
Logistics Service Provider (LSP) Management:
Understanding LSP Contract Terms and Conditions:
• Familiarize yourself with the terms and conditions outlined in the LSP contract and Service Level Agreement (SLA).
Managing LSP Service Requests and Warehouse Management Principles:
• Efficiently handle LSP service requests while adhering to warehouse management principles.
Monitoring LSP Performance and KPIs:
• Keep track of LSP performance metrics and Key Performance Indicators (KPIs).
Utilizing Collaborative Tools for LSP Operations:
• Use tools that facilitate effective collaboration with the LSP.
Inventory Management and Reporting:
• Accurate Recording of Goods Movements in the Inventory Management System:
o Ensure precise registration of all goods movements within the inventory management system.
• Appropriate Use of Inventory Control Systems:
o Utilize inventory control systems that align with best practices.
• Regularly Organize Inventory Audits as Needed:
o Conduct periodic inventory audits based on requirements.
• Ensure Storage Conditions Adhere to Standards and Procedures:
o Maintain storage conditions that meet established standards and procedures.