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Mô tả công việc
#BeMore
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
Top Reasons to work with TDCX
• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards
What is your mission?
• To be the first point of contact to business owners, introducing them to exciting opportunities for increasing their business visibility through online marketing
• Manage business inquiries by via phone, e-mail and/or live chat
• Provide outstanding service and support to client's advertisers, publishers and users
• Provide strategic advice and help solve issues by working closely in a consultative role with your client portfolio
• Implement creative ways to improve client relationships and promote other products.
• Provides feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Yêu cầu
Who are we looking for?
• Candidate must possess at least a Bachelor's Degree in any field.
• Preferably 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
• Passion and a genuine interest in online marketing.
• Ability to work in an organized and structured manner
• Creative mindset and good understanding of client's needs.
• Analytical skills and a logical mindset
• Strong communication skills and a flair for selling creative market solutions
• Excellent verbal and written communication skills in English and the language of supporting market
Who is TDCX?
TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to
acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world's best brands, achieve their customer experience aspirations by
harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology,
home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong
footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking
to tap the region's growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced
CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning
several hundreds of industry awards, including being one of the best companies to work for in Asia
Quyền lợi
Thưởng
Attractive incentive bonus packages and recognition programs
Chăm sóc sức khoẻ
Medical insurance coverage, covid care
Đào tạo
Monthly training and workshops, along with coaching opportunities for career growth
Thông tin khác
NGÀY ĐĂNG
[protected info]
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Tiếp Thị, Quảng Cáo/Truyền Thông > Tiếp Thị Trực Tuyến
KỸ NĂNG
Marketing, Telesales, Digital, Online Marketing, communication
LĨNH VỰC
Truyền thông/Báo chí/Quảng cáo
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
2
QUỐC TỊCH
Không hiển thị
Xem thêm
Thông tin chung
- Ngày hết hạn: [protected info]
- Thu nhập: Tới $ 2,000 /tháng
WHO IS TDCX?
We serve some of the world's best brands from our centers of excellence in Singapore, Malaysia, Thailand, the Philippines, Hong Kong, China, Japan, Spain, Colombia, Romania, and India. We specialize in perfecting our clients' customer experience and elevating their sales.
We are guided by a talent philosophy - selecting and employing the best professionals to make the outsource industry better for our people and our clients.
Our company has won over 350 industry awards for...
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