Mô tả công việc
Be responsible for pre-sales support for business customers in China market.
Answer customer calls, respond to customer inquiries, identify their
purchasing needs, assist them in online purchases, and contribute to the company's sales performance.
Chat simultaneously with multiple customers online, type quickly, handle customer issues promptly, identify potential purchasing needs, and assist customers in completing online purchase.
Provide high-quality customer service experiences, accurately record customer needs, and promptly submit them to the subsequent sales department for follow-up.
Work closely with team members to solve problems together; maintain high efficiency under pressure.
Have an understanding and familiarity with Chinese culture; those with relevant life or work experience in China are preferred.
Yêu cầu
Fluent in Chinese speaking, listening, reading and writing. Good English reading and writing skills, and proficient in using office software.
Strong learning ability and excellent communication skills.
Able to handle work pressure and complete tasks efficiently.
Candidates with relevant experience in customer service or sales are preferred.
Quyền lợi
Salary: 20.000.000 - 30.000.000
Salary at 100% during the probationary period
90% contribution of the gross salary to social insurance
20 days leave (12 days of annual leave and 8 days of sick leave)
Training will be offered
Full work equipment will be provided
Annual Health Checkup
Activities: Birthday party, Employee engagement activities.
Thông tin khác
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 08:00 đến 17:00)
Thông tin chung
Nơi làm việc
- Lancaster Luminaire Building, 1152-1154 Lang Street, Lang Thuong Ward, Dong Da District, Hanoi City, Vietnam
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 31/12/2025
We are iTechwx, established in mid-2022, with 700 employees across 4 offices in Ho Chi Minh City and Ha Noi City. iTechwx dedicates the One-Stop Digital Transformation Service to our customers. Renowned for delivering premium IT outsourcing services exclusively tailored for Microsoft clients for 4 products: Microsoft Dynamics 365, Microsoft Azure, Microsoft Windows Commercial, Microsoft Office 365.
Our culture is built on the pillars of accountability, passion, and professionalism. With these...
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