Product Lead (LiveOps team)

Overview
We are looking for a Product Lead to help drive the next stage of growth for our LiveOps team and game portfolio. This role is responsible for setting product direction, growing Product Owners, and driving business outcomes across live game titles through strong strategic, cross-functional, and people leadership.
Experience
5+ years
Work type
On site
Work Location
Nguyen Co Thach Str. (Sala area), Ho Chi Minh City, Vietnam
Salary
(Open to discuss)
Negotiable
Description
Product Direction & Business Ownership
Own the strategic direction for one or more live game titles, ensuring alignment with company goals, portfolio priorities, and market opportunities
Translate business goals into clear product priorities across retention, monetization, content strategy, and player experience
Identify growth opportunities through player behavior, market signals, competitive benchmarking, and internal performance trends
Set quarterly product goals, define success criteria, and make major trade-off decisions across initiatives
Balance short-term wins with long-term product health and sustainable franchise growth
LiveOps Performance Leadership
Define the LiveOps direction, planning principles, and success criteria for events, feature releases, offers, economy improvements, and content beats
Review and challenge seasonal plans to ensure they support business goals, player needs, and portfolio priorities
Drive continuous optimization of core metrics such as retention, conversion, payer performance, ARPDAU, and LTV
Guide experimentation priorities by clarifying what product questions matter most and how results should influence future priorities
Monitor game health and respond to major risks, opportunities, and performance changes
People & Team Leadership
Lead, coach, and develop Product Owners and other product talent within the team
Raise team quality through stronger prioritization, sharper decision-making, and better product judgment
Provide clear direction, feedback, and context so team members can grow in ownership and impact
Help shape team ways of working, performance expectations, and leadership bench strength for future scaling
Cross-Functional & Decision Leadership
Act as the senior product counterpart across design, production, analytics, engineering, art, UA, player lifecycle marketing, and other key stakeholders
Align stakeholders around priorities, trade-offs, target outcomes, and success metrics
Resolve strategic ambiguity, unblock high-impact decisions, and keep teams focused on the most important business opportunities
Support healthy execution through clarity of direction, without taking over day-to-day squad ownership
Promote a culture of ownership, learning, fast iteration, and honest feedback
WHAT SUCCESS LOOKS LIKE
Product direction is clear, focused, and tied to meaningful business outcomes
LiveOps priorities and major decisions are sharper, faster, and better aligned across functions
Product Owners grow in capability, ownership, and decision quality over time.
Owned titles show stronger product health through better retention, monetization, engagement, or strategic progress
Job Requirements
5+ years of product management experience, with meaningful ownership of live products in mobile gaming or comparable consumer digital businesses
Proven experience owning business or product outcomes for live products, ideally including retention, monetization, and LiveOps performance
Strong understanding of LiveOps strategy, game economy, player lifecycle, and mobile game business drivers
Demonstrated ability to turn ambiguous business goals into clear priorities, align cross-functional teams, and make high-impact decisions
Experience operating at game-level or team-level scope beyond a single feature area
Experience coaching, mentoring, or managing Product Owners and other product talent
Strong analytical thinking and fluency in key product and game metrics such as retention, conversion, ARPDAU, payer metrics, and LTV
Excellent communication and stakeholder management skills, with the ability to influence without relying only on formal authority
Sound product judgment with a strong bias for impact, player value, and business outcomes
NICE-TO-HAVES
Experience leading LiveOps for scaled mobile game titles
Experience working across a portfolio of mature products with different business and player challenges
Hands-on familiarity with experimentation, segmentation, player lifecycle marketing, and monetization systems in live products
Direct people management experience or a track record of building strong product talent pipelines
Experience in music games, casual games, or other live-service products with strong event-driven engagement loops
Interview Process
1st interview with HR
Case Study
Technical Interview
Bar Raise Interview
Ref Check
Lunch with Peers
Offer