I. Job Description:
• The Product Manager is responsible for product planning, delivery and marketing throughout the product lifecycle. This includes developing a vision and roadmap for the product based on input from internal stakeholders, customers, market research and their own industry insight.
• The Product manager works closely with BA,
designer, engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met. The Product Manager's job also includes ensuring that the product supports the company's overall strategy and goals.
● Product Discovery:
• Responsible for a validated outcome-based product backlog.
• Build the product vision / strategy / objective / goals / outcome-based roadmap & communicate to the team.
• Create a compelling and inspiring vision for its product (also and flawless strategies to reach its goals)
• Tackle the various risks (value, usability, feasibility & business viability) with prototypes to determine the necessary product.
• Problem solves within constraints that truly exist; else breakthrough constraints that do not actually exist.
• Make data-driven decisions when possible but fall back on good intuition when data is not available.
• Assess competition by comparing existing products on the market.
● Product Development:
• Responsible for a production‐quality technology product, specific in domain of Loyalty Point & Payment, Co-branded card engagement.
• Define outcome-based roadmap based on the product strategy & objective compromising with top-line requirements from BOM/Heads level.
• Align with other stakeholders / departments for final Product / Technical solution.
• Maintain & prioritize the product roadmap items.
• Plan new features and changes to a product follow our Product Development Process while establishing the related acceptance criteria.
• Create/oversee development & project management process.
• Gather qualitative and quantitative data from the market and from end users (and use them to make better decisions).
• Work with Business team to deeply understand the business needs/constraints/opportunities.
• Working with BA, Product Designer, & Tech team on building a prototype for idea testing on usability/feasibility/value/business-viability testing.
• Conduct Product briefing session for all new product features.
• Manage the product throughout its lifecycle from concept to end-of-life.
• Product launching collaboration - time to market (product sales forecasts & analysis), legal-related, marketing, finance, etc.
• Inspire and enthuse colleagues and users of the product.
● Product Delivery support & Product Monitoring:
• Responsible for team backlog, implementation & working with Dev team & Project PIC to commit on the release plan.
• Development project planning & prioritizing while optimizing the value of the dev team's work.
• Plan and prioritize development activities based on system, available resources, business goals, and end-user impact.
• Monitor & track new features, analyze what features need to be improved.
• Define iteration and stories. Accepts iteration increments.
• Establishes story acceptance criteria; accept the stories into the baseline.
• Drive iteration goals and content via prioritized stories.
• Vendor Management.
• 4+ years of experience working as a Product Manager, have experience on domain of Loyalty Point & Payment Solution, Authentication/Identity Service, User Profile Management & eKYC solution.
• Demonstrated success defining and launching excellent products.
• Outstanding communication, presentation, and leadership skills. Have good speaking/writing skills in English.
• Ability to influence, be organizational & good at time management.
• Good listener - able to take unexpected feedback.
• Agile, Scrum, Squad experience.
• Proven ability to influence cross-functional teams without formal authority.
• Experience in communication with technical and non-technical stakeholders across multiple business units.
• Creative, visionary, strategy-mindset.
• Customer-centric mindset - Know the users better them her/himself.
• Smart - intellectually curious, quickly learning and applying new technologies to solve problems for customers, to reach new audiences, or to enable new business models.
• Share-minded - Share your knowledge openly and generously.
• Ability to work effectively with BA & Product Designer &
Developer.
• Digital Product Startup Experiences is a plus.
• UX/UI designing & code programming experience is a plus.